MARIA A. SANCHEZ AYON
Tucson,AZ
Summary
Experienced Office Coordinator skilled at optimizing office operations and driving efficiency. Proficient in managing scheduling, communications, and administrative tasks to support organizational goals. Demonstrates exceptional multitasking abilities and problem-solving skills in fast-paced environments. Committed to streamlining processes and delivering high-quality results.
Overview
19
19
years of professional experience
Work History
Office Coordinator
Carondelet Medical Group
10.2006 - Current
- Answer and manage incoming and outgoing calls while recording accurate messages for distribution to office staff and departments.
- Provide administrative support to staff members, assisting with daily tasks as needed to promote productivity across the office.
- I am the compliance officer for our office. I make sure our office is up to standard with our company policies and state regulations as we are a state-certified medical office.
- I am in charge of counting down our daily money journals creating the daily deposit for our office and uploading documents to our shared drive for our accounts receivable department to review.
- Serve as a point of contact for patients visiting the office, providing exceptional customer service that led to increased patient retention rates.
- Oversee maintenance requests for office equipment, ensuring prompt repairs or replacements as needed to prevent downtime.
- Organize team workload based on departmental necessity and prioritized tasks to streamline office functions in fast fast-paced environment.
- I strive to improve client satisfaction by promptly responding to inquiries and professionally resolving issues.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Reception
Direinfeld Physical Therapy
04.2006 - 09.2006
- Front office reception, check patients in, verify benefits with multiple insurances
- Create accounts, data entry, correspondence, and charge entry
Dresses Department sales rep.
Dillards (Tucson Mall)
07.2005 - 06.2006
- Keep dress racks presentable, stock racks with all available sizes for each dress, tend to dressing room, help customers with sizes and ordering
Education
Associate of Applied Science - Medical Administrative Assistant
05-2001
Skills
- Schedule coordination
- Office administration
- Customer service
- Inventory auditing
- Client relationship management
- Staff management
- Workflow oversight
- Report reconciliation
- Account reconciliation
- Scheduling expertise
- Data entry
- Clear oral/written communication
- Organizational skills
- Documentation expertise
- Regulatory compliance
Languages
Spanish
Native or Bilingual
Timeline
Office Coordinator - Carondelet Medical Group
10.2006 - Current
Reception - Direinfeld Physical Therapy
04.2006 - 09.2006
Dresses Department sales rep. - Dillards (Tucson Mall)
07.2005 - 06.2006
Apollo College - Associate of Applied Science, Medical Administrative Assistant
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