Maria Avalos
Stockton,CA
Summary
Dedicated professional in client services and educational support with a strong focus on fostering positive relationships among students, parents, and program staff. Bilingual in Spanish and English, effectively promotes a safe and engaging learning environment while ensuring program efficiency and success.
Overview
11
11
years of professional experience
Work History
ASP Line Staff
Give Every Child A Chance
Manteca, USA
07.2024 - Current
- Facilitated educational programs for underprivileged children, integrating academic, enrichment, and physical fitness activities to enhance overall development.
- Promote constant communication with students, parents and program staff to ensure the students' best interest in learning, safety measures and efficient program.
- Organized and maintained a clean work area to uphold safety standards and support a conducive learning environment.
Guest Service Associate
European Wax Center
Stockton, USA
02.2022 - 10.2022
- Greeted and welcomed guests to create a friendly, professional atmosphere.
- Managed guest accounts, including checking in and out, processing payments, scheduling appointments, opening package bundles, and updating profiles with necessary information.
- Achieved individual weekly sales goals both in package sales and product sales.
- Placed and managed phone calls to maintain clear communication with clients and colleagues, answering incoming calls, returning calls, and responding to voicemails and emails.
Guest Service Representative
Crunch Fitness
Stockton, USA
11.2019 - 03.2020
- Greeted guests and checked them in while making sure their membership was up to date in terms of payments, profile information and membership contracts.
- Gave tours of facility to introduce visitors and members to the equipment and amenities of the gym whilst answering any questions or concerns they may have, took this time to gather information on the guest's personal fitness goals to help them choose the best membership that will aid them in achieving their health and fitness goals more efficiently.
- Supported team objectives by actively promoting DOTFIT supplements during sales events.
- Processed cash and card payments for supplements and membership fees, ensuring accurate transactions and customer satisfaction.
Server waitress
El Taco Loco
Stockton, USA
01.2016 - 11.2019
- Reduced customer wait times by efficiently taking and filling large orders daily.
- Maintained accuracy in regard to payments of cash or card and handling customer change in a fast-paced environment.
- Ensured accurate payment processing for cash and card transactions while managing customer change in fast-paced environment.
Babysitter
Carmen Valencia
Stockton, USA
12.2015 - 01.2017
- Cared for children over weekends, fostering a safe and nurturing environment that encouraged self-expression and boosted social skills.
- Engaged children in educational activities that enhanced problem-solving skills and promoted cognitive development.
- Engaged children in educational activities hence advancing problem solving skills.
- Communicated with parents to identify and address child's specific needs, ensuring tailored care and support.
Education
Some College (No Degree) - Nutrition Sciences
San Joaquin Delta College
Stockton, CASkills
- Program coordination
- Educational program development
- Child safety protocols
- Client account management
- Customer service
- Bilingual - Spanish/English
- Microsoft Excel
- ABC Financial software
- Zenoti software
- Sales achievement
Timeline
ASP Line Staff
Give Every Child A Chance
07.2024 - Current
Guest Service Associate
European Wax Center
02.2022 - 10.2022
Guest Service Representative
Crunch Fitness
11.2019 - 03.2020
Server waitress
El Taco Loco
01.2016 - 11.2019
Babysitter
Carmen Valencia
12.2015 - 01.2017
Some College (No Degree) - Nutrition Sciences
San Joaquin Delta College