Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

MARIA ANDREINA GARCIA

Port St. Lucie,Fl.

Summary

Collaborative leader with a dedication to partnering with coworkers to promote an engaged, empowering work culture. Documented strengths in building and maintaining relationships with a diverse range of stakeholders in dynamic, fast-paced settings.

Overview

21
21
years of professional experience
1
1
Certification

Work History

SR. RELATIONSHIP BANKER

TRUIST BANK
08.2021 - Current
  • Strengthened client relationships by providing personalized financial solutions and exceptional customer service.
  • Increased cross-selling opportunities by identifying clients' needs and recommending appropriate banking products.
  • Managed a portfolio of high-value clients, ensuring their satisfaction and retention.
  • Developed new business by actively prospecting potential customers and maintaining strong referral networks.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Continually boosted branch production and revenue by 30% by consistently meeting all monthly and quarterly sales goals.

Motivational Speaker

KANDY LEADERSHIP ORGANIZATION LLC
08.2017 - Current
  • Enhanced audience engagement by incorporating storytelling and personal experiences into motivational speeches.
  • Boosted client satisfaction through tailored presentations addressing their specific challenges and goals.
  • Inspired positive change in attendees by sharing actionable advice, tools, and strategies for personal growth.
  • Conducted interactive workshops focused on goal-setting, time management, communication skills, and leadership development.
  • Presented information regarding personal growth to groups of 100 people.

Chief Executive Officer

Valencia Insurance Inc.
05.2011 - 03.2016
  • Increased client retention by consistently providing exceptional customer service and maintaining strong relationships.
  • Increased company revenue by implementing innovative business strategies and expanding product offerings.
  • Streamlined operations for improved efficiency, reducing overall costs and increasing profitability.
  • Expanded agency operations by identifying new market opportunities and implementing strategic growth initiatives.
  • Managed a portfolio above $1.5M
  • Led the successful acquisition of multiple companies, resulting in a larger market share and increased brand recognition.

Insurance Agent

Great Florida Insurance of Jensen Beach
09.2005 - 05.2011
  • Promptly respond to general inquiries via telephone, email, mail, and fax, Consistently surpass daily sales goals, Employee training, Supervisor assistance, and File management
  • Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Increased overall book of business by 70%

Customer Service Representative

Express Insurance
08.2003 - 09.2005
  • Answer phone calls, Take payments, Provide Insurance quotes to clients
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Streamlined call center processes for improved efficiency and reduced wait times.
  • Managed around 30-40 incoming calls and emails per day

Education

Associate of Science - Business Management

Indian River State College
Ft. Pierce, FL

Skills

  • Bilingual (English/Spanish)
  • Loan Origination
  • Risk Management
  • Team Leadership
  • Relationship Building and Management

Accomplishments

  • Successfully managed personal and business accounts and achieved a 100% satisfaction rating on all 2023 client surveys.

Certification

  • 0220 General Lines, Property & Casualty License, 2006
  • 0215 Life including Variable Annuities & Health, 2012

Timeline

SR. RELATIONSHIP BANKER

TRUIST BANK
08.2021 - Current

Motivational Speaker

KANDY LEADERSHIP ORGANIZATION LLC
08.2017 - Current

Chief Executive Officer

Valencia Insurance Inc.
05.2011 - 03.2016

Insurance Agent

Great Florida Insurance of Jensen Beach
09.2005 - 05.2011

Customer Service Representative

Express Insurance
08.2003 - 09.2005

Associate of Science - Business Management

Indian River State College

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MARIA ANDREINA GARCIA