Maria Angelica Santos De Maeda
Inglewood,CA
Summary
Detail-oriented banquet server skilled in coordinating food and beverage service while maintaining high standards of hospitality. Experienced in setup and breakdown of events, contributing to smooth operations and exceptional guest satisfaction.
Overview
2027
2027
years of professional experience
Work History
Banquet Server
DBA Sean Murphy Catering & Events
Los Angeles, CA
2022 - Current
- Provided exceptional customer service to ensure guest satisfaction during events.
- Assisted in setup and breakdown of banquet spaces according to event specifications.
- Coordinated food and beverage service, maintaining attention to detail throughout events.
- Collaborated with kitchen staff to streamline meal distribution and enhance service efficiency.
- Maintained cleanliness and organization of dining areas before, during, and after events.
- Monitored guest needs and responded promptly to requests for optimal experience.
Banquet Server
Pendry Hotel
West Hollywood, CA
01.2021 - 03.2023
- Supported team members by training new staff on service protocols and best practices.
- Set up banquet tables and chairs based on event requirements.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Provided friendly, courteous service to create memorable moments for guests.
Banquet Server
Hyatt
Los Angeles, CA
12.2017 - 04.2022
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
Banquet Server
Four Point by Sheraton
Los Angeles, CA
01.2016 - 03.2021
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Collaborated with kitchen staff to ensure timely food delivery and adherence to menu specifications.
- Assisted in setup and breakdown of banquet spaces, ensuring timely preparation for events.
- Supported banquet event planning by collaborating with the catering department to ensure seamless execution of events.
- Demonstrated excellent multitasking abilities while managing multiple tables simultaneously, ensuring prompt service for all guests.
- Carried out professional service, retaining polite and friendly approach at all times.
Skills
- Strong teamwork
- Bilingual
- Multi-task
- Customer service
- Punctual and reliable
- Event setup and breakdown
- Hospitality service expertise
Timeline
Banquet Server
Pendry Hotel
01.2021 - 03.2023
Banquet Server
Hyatt
12.2017 - 04.2022
Banquet Server
Four Point by Sheraton
01.2016 - 03.2021
Banquet Server
DBA Sean Murphy Catering & Events
2022 - Current