Maria Antoinette Samifua
Puyallup,WA
Summary
Detail-oriented Property Manager effective at managing personnel, property, and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Rental Property Manager
Park 52 Property Management & Real Estate Brokerage
Tacoma, WA
05.2016 - 08.2021
- Over 300 doors
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Reduced vacancy rates through effective marketing and advertising of rental properties.
- Provided regular updates to property owners on the status of their investments, including rental income and expense reports, occupancy rates, and maintenance needs.
- Streamlined rent collection process, improving on-time payments from tenants.
- Managed lease renewals proactively, retaining existing tenants at higher rates while minimizing turnover-related expenses like unit cleanings or marketing efforts.
- Generated professional networks by engaging in professional, industry and government organizations.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Kept properties in compliance with local, state, and federal regulations.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Managed vendor relationships to ensure quality service while minimizing costs for property maintenance and repairs.
- Provided exceptional customer service to both current and prospective tenants, fostering a positive living environment within rental properties.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Coordinated with legal counsel to resolve tenant disputes.
- Ensured timely completion of routine property inspections, maintaining a high level of safety and compliance with regulations.
Property Manager
Triple E Enterprises LLC
Lakewood, WA
01.2011 - 05.2016
- 28 Units
- Reduced tenant turnover by fostering a positive community atmosphere within the property.
- Developed strong relationships with tenants, ensuring timely rent collection and open communication channels.
- Implemented streamlined processes for rent collection, resulting in reduced late payments.
- Maintained accurate financial records, facilitating budget management and expense tracking.
- Coordinated emergency response plans for the property, ensuring safety measures were in place for potential situations.
- Conducted thorough background checks on prospective tenants, maintaining a high quality resident profile at the property.
- Enhanced property appearance with regular inspections and proactive maintenance.
- Collaborated with property owners to develop long-term strategies for property improvement and profitability.
- Organized community events to create a sense of belonging among residents and improve overall tenant satisfaction.
- Improved tenant satisfaction by promptly addressing maintenance requests and concerns.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Collected and maintained careful records of rental payments and payment dates.
- Kept properties in compliance with local, state, and federal regulations.
- Coordinated appointments to show marketed properties.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
On-site Property Manager
Neeb Enterprises LTD
Tacoma, WA
1 2006 - 03.2010
- 60 Units
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Reduced vacancy rates through effective marketing and advertising of rental properties.
- Assisted in the hiring process for new team members by conducting interviews and evaluating applicant qualifications against role requirements.
- Provided regular updates to property owners on the status of their investments, including rental income and expense reports, occupancy rates, and maintenance needs.
- Maintained accurate financial records, ensuring clear communication with property owners regarding income and expenses.
- Managed lease renewals proactively, retaining existing tenants at higher rates while minimizing turnover-related expenses like unit cleanings or marketing efforts.
- Increased tenant satisfaction by promptly addressing concerns and resolving maintenance issues.
- Coordinated move-in and move-out processes, providing a seamless transition experience for tenants.
- Provided exceptional customer service to both current and prospective tenants, fostering a positive living environment within rental properties.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Coordinated with legal counsel to resolve tenant disputes.
- Kept properties in compliance with local, state, and federal regulations.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Generated professional networks by engaging in professional, industry and government organizations.
- Developed annual operating budgets and forecasts, as well as sales and marketing plans.
- Consulted with landowners to obtain mineral access rights and promote drilling operations on private land.
Education
Mykut Real Estate School
Federal Way, WA 01.2004 - 03.2004
Real Estate
Gateway Real Estate Academy
Puyallup, WA 09.2017 - 11.2017
Skills
Legal Compliance
Fair Housing Regulations
Multi-family property management
Tenant and eviction laws
Teamwork and Collaboration
Excellent Communication
Attention to Detail
Professionalism
Self Motivation
Creative and Adaptable
Task Prioritization
Local and State Laws
References
Lenne` Musarra, 253-905-6800, Martin Burns, 253-405-7634, Kristy Jordan, 253-334-2469
Timeline
Real Estate
Gateway Real Estate Academy
09.2017 - 11.2017
Rental Property Manager
Park 52 Property Management & Real Estate Brokerage
05.2016 - 08.2021
Property Manager
Triple E Enterprises LLC
01.2011 - 05.2016
Mykut Real Estate School
01.2004 - 03.2004
On-site Property Manager
Neeb Enterprises LTD
1 2006 - 03.2010
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