Dynamic professional with a proven track record at McDonald's, excelling in customer service and team leadership. Skilled in inventory management and quality control, I foster collaboration and ensure compliance with health regulations. Recognized for enhancing operational efficiency and maintaining a safe, organized environment, I am adaptable and committed to continuous improvement.
Overview
17
17
years of professional experience
Work History
Crew Member
Loves Travel Stop
04.2024 - 12.2024
Food prep,Grill and.cashier
Provided exceptional customer service, ensuring positive experiences for all patrons.
Lab Technician
Mosaic Color and Additives
01.2021 - 09.2022
Executed pigment quality assessments to confirm compliance with industry benchmarks.
Operated lab equipment, including mixers and spectrophotometers, for precise formulation of color additives.
Assisted in developing new formulations based on customer specifications and market trends.
Maintained accurate documentation of test results and procedures according to regulatory guidelines.
Maintained documentation on tests performed in lab.
Maintained safe, tidy and organized laboratory environment for accurate test results.
Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
Tracked collected specimens by initialing, dating, and noting times of collection.
Documented experimental procedures thoroughly, facilitating effective communication among team members.
Manager
Mc Donalds
07.2007 - 09.2021
Supervised daily operations to ensure efficient service delivery and adherence to quality standards.
Trained and mentored team members to enhance performance and foster a collaborative work environment.
Implemented inventory management practices to optimize stock levels and reduce waste.
Monitored compliance with health and safety regulations, ensuring a safe workplace for all employees.
Coordinated staff schedules to maintain adequate coverage during peak hours, enhancing customer satisfaction.
Accomplished multiple tasks within established timeframes.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Improved safety procedures to create safe working conditions for workers.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.