Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Belen Batto

Hallandale Beach,FL

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

3
3
years of professional experience

Work History

Physical Education Teacher

Me
  • I worked in dependency relationship for schools, sports clubs and summer camps, both public and private, and independently as a personal trainer, for ten years.

Administrative Assistant

Holidays Lounge Vacations
03.2023 - Current
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
  • Drafting meticulous contracts, ensuring legal compliance and clarity,
  • Managing the issuance of credit cards for financing, performing exhaustive credit analyzes and document evaluations.

Front Desk Agent

Hampton Inn by Hilton
02.2023 - 03.2023
  • Welcome to guests
  • Reservation check-in, check-in, and check-out process
  • Knowledge of the area, recommendations of activities, places, and restaurants
  • Answer incoming calls, guest concerns and requests, phone bookings
  • Cash registration at the beginning and end of the shift
  • Handled credit, debit, and cash payments in ONQ system.

Front Desk Agent

Hyde Resort and Residences
05.2022 - 01.2023
  • Welcome to guests.
  • Registration and process of check in and check out of guests.
  • Room assignment.
  • Answered incoming calls and questions about guest's needs in-person and online regarding room bookings, room rates, amenities, available rooms, and special requests.
  • Handled credit and debit payments in Opera system.

Bartender

Tressome Restaurant
03.2021 - 05.2022
  • Preparation and presentation of special dishes, juices, drinks, and desserts.
  • Armed with a daily list of food to order.
  • Maintained cleanliness and presentation of station.
  • Greeted customers promptly and responded to questions.

Server

Il Ponte Vecchio Pizzeria e Trattoria
06.2021 - 12.2021
  • Greeted customers, answered questions, and recommended specials, wine, and dessert to increase profits.
  • Operated POS terminals to input orders.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Education

First aid and CPR -

Buenos Aires' University
02.2016

Graduated -

Higher Institute of Physical Education "Federico W. Dickens"
12.2014

Skills

  • Bilingual (Spanish, English)
  • Microsoft Office
  • Effective communication
  • Responsible
  • Trustworthy
  • Willingness to learn
  • Problem-solving
  • Teamwork
  • Attention to detail
  • Ability to multitask
  • Customer service

Timeline

Administrative Assistant

Holidays Lounge Vacations
03.2023 - Current

Front Desk Agent

Hampton Inn by Hilton
02.2023 - 03.2023

Front Desk Agent

Hyde Resort and Residences
05.2022 - 01.2023

Server

Il Ponte Vecchio Pizzeria e Trattoria
06.2021 - 12.2021

Bartender

Tressome Restaurant
03.2021 - 05.2022

Physical Education Teacher

Me

First aid and CPR -

Buenos Aires' University

Graduated -

Higher Institute of Physical Education "Federico W. Dickens"
Maria Belen Batto