Maria C. De Leon
San Leandro,CA
Summary
Seasoned Clinical Administrative Coordinator with relevant experience in managing day-to-day operations of healthcare facilities, coordinating clinical teams, and streamlining patient care initiatives. Known for strong organizational skills, adept at multitasking and prioritizing tasks to ensure efficient workflow. Demonstrated ability to improve administrative processes for better patient service and staff coordination. Showcased leadership in previous roles by fostering team collaboration and improving operational efficiency.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Clinical Administrative Coordinator
Satellite Healthcare
San Leandro, CA
01.2017 - Current
- Handle incoming phone calls from patients and responded to inquiries accordingly.
- Ensure all necessary medical records were properly filed and updated regularly.
- Act as a liaison between patients, physicians, nurses, and other healthcare staff members.
- Monitor compliance with HIPAA regulations regarding patient privacy rights.
- Schedule meetings between clinicians and other personnel as needed.
- Develop training materials for new employees on procedures related to clinical operations.
- Update patient demographic information in EHR systems following each visit or procedure performed at the clinic.
- Schedule appointments based on facility calendar and provider availability.
- Streamline operations of customer health services through effective management of clinical admissions, personnel assignments, and departmental transfers and discharges.
- Evaluate and sort patients according to their essential medical requirements.
- Assist in maintaining practice policies related to patient scheduling processes and procedures.
Assistant Manager
Alameda Eyes Optometry
Alameda, CA
11.2006 - 12.2016
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Assisted optometrists in examining patients, including providing preliminary patient screenings and taking patient medical histories.
- Performed administrative duties such as scheduling appointments and maintaining patient records.
- Performed tasks such as collecting patient data, validating insurance details, and processing co-payments as part of the check-in procedure.
- Assisted in the fitting of eyeglasses and contact lenses for patients.
- Managed patient follow-up care, scheduled routine examinations, and monitored ongoing treatments.
- Trained new staff on optometric testing procedures and clinic protocols.
Education
Bachelor of Science - Healthcare Administration
University of Phoenix
Tempe, AZ10-2017
Skills
- Office Management
- Medical Terminology
- Patient Scheduling
- Appointment Coordination
- Administrative Support
- Multitasking and Organization
Certification
- Healthcare Management Certification
Accomplishments
- Regional All-Star Clinical Administrative Coordinator Award
- Voted Best of Alameda six consecutive years
- Best Professional Business of the Year
References
References available upon request.
Timeline
Clinical Administrative Coordinator
Satellite Healthcare
01.2017 - Current
Assistant Manager
Alameda Eyes Optometry
11.2006 - 12.2016
Bachelor of Science - Healthcare Administration
University of Phoenix
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