Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria C Mauri Mirabal

Athens,TN

Summary

Dedicated professional with extensive experience in compassionate caregiving at Home Health Care Resources. Skilled in personal hygiene assistance and emotional support, I fostered strong relationships with clients, enhancing their well-being. Proficient in meal preparation and documentation, I effectively communicated with families and healthcare providers to ensure optimal care and comfort.

Caring HHA dedicated to offering comprehensive personal support. Talented in cooking meals, organizing schedules and updating documentation. Strong knowledge of emotional, physical and social support strategies.

Dedicated HHA brings +3year background visiting patients in-home and conducting physical assessments, dressing wounds and assisting with bathing and grooming activities. Polite and courteous professional with in-depth knowledge of CPR and first aid. Committed to collaborating with physicians and families to provide quality patient care.

Overview

38
38
years of professional experience

Work History

HHA

Home Health Care Resources
08.2021 - 09.2024
  • Maintained a clean and safe living environment for patients, reducing the risk of accidents or infections.
  • Assisted patients with personal hygiene tasks such as bathing, grooming, and dressing, promoting dignity and selfconfidence.
  • Improved patient comfort by providing compassionate and attentive care in various daily activities.
  • Managed household chores such as laundry, meal preparation, and light cleaning, allowing clients to focus on their health and wellbeing.
  • Facilitated communication between patients, families, and healthcare providers by serving as a reliable source of information about the client''s progress and needs.
  • Prevented bedsores in immobile clients by regularly repositioning them and ensuring proper skin care was administered.
  • Provided emotional support to patients and their families during difficult times, fostering strong relationships and trust.
  • Supported clients with cognitive impairments through engaging mental exercises designed to maintain brain health and function.
  • Boosted patient morale with a positive attitude, effective communication, and active listening skills to address concerns and validate emotions.
  • Trained new HHA staff members on best practices for patient care delivery and documentation procedures.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted disabled clients to support independence and well-being.
  • Followed nutritional plans to prepare optimal meals.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.

Kitchen Assistant

Azucar Restaurant
03.2021 - 08.2021
  • Assisted chefs in food preparation tasks, resulting in timely meal service.
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Collaborated with team members to ensure smooth workflow during peak hours.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Enhanced kitchen efficiency by maintaining clean and organized workstations.
  • Utilized knife skills to expertly chop, slice, and dice ingredients as needed for recipes.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Ensured proper storage of ingredients to maintain freshness and reduce waste.
  • Assisted in reducing kitchen waste through careful portion control measures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Reduced cross-contamination risks by strictly adhering to sanitation protocols when handling allergens.
  • Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Plated and presented food following chef requirements.
  • Followed recipes and chef instructions to prepare food correctly.
  • Transported food items from storage areas to kitchen for prepping.
  • Prepared sandwiches, salads and other specialty items according to customer specifications.
  • Loaded dishes, glasses and tableware into dishwashing machines.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.

Billing Specialist

Citrus Company
11.2015 - 05.2019
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Reduced errors in financial records by conducting regular audits of billed accounts.
  • Contributed to positive work environment by offering support and guidance to junior billing staff.
  • Reduced billing errors, leading to decrease in customer complaints, by conducting regular audits of billing data.
  • Maintained accurate records of customer payments.

Human Resources Specialist

Citrus Company "Victoria De Giron "
09.1986 - 10.2015
  • Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
  • Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
  • Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
  • Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
  • Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
  • Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
  • Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
  • Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
  • Coordinated employee training programs to boost skills development and improve overall performance.
  • Streamlined recruitment processes, expediting the hiring of qualified candidates.
  • Collaborated with department managers to identify staffing needs and create strategic recruiting plans.
  • Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
  • Resolved employee disputes with empathy and professionalism, maintaining harmonious work environment.
  • Promoted culture of continuous improvement, encouraging staff to share innovative ideas for organizational growth.
  • Implemented workforce planning techniques to adeptly match talent with task requirements.
  • Developed and maintained up-to-date database of employee records, ensuring compliance with legal requirements.
  • Analyzed job roles and responsibilities to ensure alignment with organizational goals and employee capabilities.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Assisted with writing job postings and job descriptions for boards.

Education

Bachelor of Science - Sociocultural Studies

Matanzas University
Jaguey Grande ,Matanzas ,Cuba
12-2014

Skills

  • Laundry services
  • Bathing assistance
  • Meal preparation
  • Errands running
  • Housekeeping tasks
  • Personal hygiene assistance
  • Compassionate caregiving
  • Toileting support
  • Dressing and grooming
  • Emotional support
  • Behavioral management
  • Recreational activities
  • Nutrition management
  • Transportation provision
  • Alzheimer's and dementia care
  • Verbal and written communication
  • Diabetic care
  • First aid and CPR
  • Communication
  • Feeding assistance
  • Housekeeping
  • Documentation

Languages

Spanish
Native or Bilingual
English
Elementary

Timeline

HHA

Home Health Care Resources
08.2021 - 09.2024

Kitchen Assistant

Azucar Restaurant
03.2021 - 08.2021

Billing Specialist

Citrus Company
11.2015 - 05.2019

Human Resources Specialist

Citrus Company "Victoria De Giron "
09.1986 - 10.2015

Bachelor of Science - Sociocultural Studies

Matanzas University

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Maria C Mauri Mirabal