Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Maria Camila Cedeno

Naples,FL

Summary

Bilingual lending professional with 5+ years in consumer finance, indirect auto lending, and credit decision support. Skilled in managing high-volume pipelines, interpreting credit data, and resolving complex escalations across cross-functional teams. Fluent in English and Spanish, with a track record of aligning member advocacy with regulatory compliance in high-impact environments.

Overview

7
7
years of professional experience

Work History

Senior Loan Processor

Suncoast Credit Union
02.2025 - Current
  • Process a high-volume pipeline of consumer loans, ensuring full compliance with regulatory requirements and credit union policies.
  • Review and verify income, collateral, and documentation to uphold accuracy, reduce risk, and maintain loan integrity.
  • Resolve escalations by collaborating with cross-functional teams to ensure timely loan processing.
  • Identify trends in submissions and contribute to process improvements that enhance efficiency and reduce turnaround times.

Dealer Relations Liaison

Suncoast Credit Union
01.2023 - 02.2025
  • Managed 100+ indirect lending partners, analyzing submissions, credit quality, and performance trends to support organizational growth and compliance.
  • Resolved complex credit and funding escalations by bridging communication between dealerships and multiple business units.
  • Maintained performance reports to monitor dealership metrics, trends, and territory insights.
  • Mitigated powerbooking and potential losses by identifying contract discrepancies, documentation gaps and helped collection process.
  • Initiated branch visits and internal huddles to improve cross-channel collaboration and unify member experience.

Relationship Banker

Truist Bank
04.2022 - 01.2023
  • Delivered account support, service issue resolution, and sales across deposit, credit, and financial services
  • Identified client needs to align financial solutions with retention and satisfaction goals.
  • Advised clients on consumer lending options, accurately completed loan applications, and ensured adherence to internal lending policies and regulatory compliance.

Member Advocate

Suncoast Credit Union
04.2018 - 04.2022
  • Supported members across teller, express, and advanced account services, including loans and account maintenance.
  • Conducted loan interviews, analyzed credit, and ensured accurate loan booking.
  • Opened personal, business, and fiduciary accounts with full documentation and compliance.
  • Lending authority: obtained “green light” to agree with system generated approvals.

Education

Some College (No Degree) - Digital Design and Graphics

Hodges University
Naples, FL

Skills

  • Escalation resolution
  • Analytical thinker
  • Loan documentation audit
  • Indirect lending knowledge
  • Empathetic communicator
  • Strong attention to detail
  • Member Focused
  • Adaptability
  • Public Speaking & Training

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Senior Loan Processor

Suncoast Credit Union
02.2025 - Current

Dealer Relations Liaison

Suncoast Credit Union
01.2023 - 02.2025

Relationship Banker

Truist Bank
04.2022 - 01.2023

Member Advocate

Suncoast Credit Union
04.2018 - 04.2022

Some College (No Degree) - Digital Design and Graphics

Hodges University

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