MARIA CAMILA CEPEDA OROZCO
Orlando
Summary
Dynamic and results-oriented professional with extensive experience in warehouse operations and customer service at Monolith and La Fiesta Mexican Grill. Excelled in team collaboration and warehouse logistics, significantly enhancing project implementation and inventory accuracy. Skilled in heavy lifting and fostering positive relationships, consistently achieving and surpassing service goals. Hardworking and punctual professional works in fast-paced, physically-demanding jobs while standing and moving for long hours. Physically fit and diligent with strong commitment to team and business success. Focused on exceeding productivity and service objectives every day.
Overview
2
2
years of professional experience
Work History
General Warehouse Associate
Monolith
Orlando
09.2024 - 02.2025
- Cleaned work area at the end of each shift, including sweeping floors and removing debris from dock area.
- Conducted regular cycle counts to maintain accurate inventory records and minimize stock discrepancies.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Followed safety regulations while operating machinery and handling hazardous materials.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Collaborated with cross-functional teams to ensure successful implementation of projects.
- Maintained accurate records of all products shipped and received utilizing computerized tracking system.
- Labeled containers, container tags, or products using marking tools such as labels or ink stamps.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Assisted in packaging and labeling of products for shipment.
- Repaired damaged packaging material when necessary to prepare items for shipping or storage.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Organized warehouse areas by moving materials into designated locations using hand trucks or pallet jacks.
- Assisted with physical inventories by counting stock items and reconciling actual stock count to computer-generated reports.
- Staged and sorted multiple types of products for loading.
- Prepared work orders, bills of lading or shipping orders to route materials.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Used pallet jacks to move items to and from warehouse locations.
- Worked effectively in team environments to make the workplace more productive.
- Operated equipment and machinery according to safety guidelines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
Restaurant Server
La Fiesta Mexican Grill
Orlando
04.2023 - 08.2024
- Implemented feedback from customers to improve service quality and menu offerings.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Greeted and seated customers promptly, courteously, and professionally.
- Cleaned tables and chairs to prepare dining area for next customers.
- Provided exceptional service to high volume of daily customers.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Recorded orders accurately into the Point of Sale system.
- Followed up on guest requests in a timely manner.
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Stocked service areas with supplies during slow periods.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Managed multiple tasks simultaneously while providing excellent customer service.
Restaurant Busser
La Fiesta Mexican Grill
Orlando
12.2022 - 08.2024
- Followed safety and sanitation guidelines in accordance with local health regulations.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Collaborated with waitstaff to ensure efficient communication and guest satisfaction.
- Performed closing duties such as resetting tables, and tidying service areas to prepare for the next day.
- Served water, coffee and soft drinks and offered refills to promote excellent customer service.
- Verified that all guests had been served before leaving their table after the meal was completed.
- Cleared tables promptly after guests departed to prepare for new guests, minimizing wait times.
- Swept and mopped floors in dining areas to maintain cleanliness and safety standards.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Education
High School Diploma -
Sofia Camargo De Lleras
Barranquilla, Colombia12-2020
Some College (No Degree) - Graphic Design
Codetec
Barranquilla , Colombia11-2020
Skills
- Heavy lifting
- Warehouse organization
- Stock control
- Shipping and receiving
- Loading and unloading
- Packaging and labeling
- Microsoft outlook
- Order preparation
- Barcode scanning
- Order picking and processing
- Warehouse operations
- Warehouse logistics
- Team collaboration
- Assembly and production
- Picking and packing
- Storage organization
- Hazardous materials handling
- Basic mathematics
- Pallet jacks
- Order picking
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
General Warehouse Associate
Monolith
09.2024 - 02.2025
Restaurant Server
La Fiesta Mexican Grill
04.2023 - 08.2024
Restaurant Busser
La Fiesta Mexican Grill
12.2022 - 08.2024
High School Diploma -
Sofia Camargo De Lleras
Some College (No Degree) - Graphic Design
Codetec
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