Maria Camila Herazo
Summary
Analytical and results-oriented professional with a solid foundation in marketing and advanced expertise in information systems engineering and management. Skilled in connecting business objectives with technical solutions, leveraging programming languages like Python and R for statistical analysis, and applying management information systems to drive data-informed strategies. Experienced in Agile methodologies, particularly Scrum, to streamline project delivery and enhance team collaboration.
Overview
3
3
years of professional experience
4
4
Certification
Work History
Account Manager
Nuanced Media
05.2022 - 10.2023
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Educated clients on new products or services to increase customer engagement with brand.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Developed and implemented strategies to increase client retention.
- Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
- Set clear sales goals to identify activities and behaviors to advance sales process and close deals.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Built relationships with customers and community to promote long term business growth.
Marketing Specialist
University of South Florida
08.2020 - 12.2021
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Streamlined communication processes, leading to improved collaboration between departments.
- Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
- Boosted lead generation through the creation of engaging content for social media platforms.
Education
Master of Science - Information Systems, Engineering And Management
Harrisburg University of Science And Technology
Harrisburg, PA12.2024
Bachelor of Science - Marketing
University of South Florida
Tampa, FL12.2021
Skills
- Python (Programming Language), R Statistical Computing Software, Key
- Performance Indicators (KPIs), Management Information Systems, Scrum (Software Development)
- Spanish (Fluent),
- English (Fluent)
- Client Relationship Management,
Certification
- Certified CITI Program on Research Study Design
- Certified Google Ads Display, Google Analytics
- Certified Tableau Citizen Data Science Certificate
- Business Applications: Microsoft Word, PowerPoint, Outlook, Gmail.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Additional Information
LinkedIn Profile www.linkedin.com/in/mariacamilaherazo
Timeline
Account Manager
Nuanced Media
05.2022 - 10.2023
Marketing Specialist
University of South Florida
08.2020 - 12.2021
Master of Science - Information Systems, Engineering And Management
Harrisburg University of Science And Technology
Bachelor of Science - Marketing
University of South Florida
Similar Profiles
Suzie SegalSuzie Segal
EXECUTIVE PRODUCER at Media Companies Include: Pilgrim Media Group, Lionsgate Films, Mike Mathis Productions, Style Network, E! Network, IMG Media, Harpo Productions, Shed MediaEXECUTIVE PRODUCER at Media Companies Include: Pilgrim Media Group, Lionsgate Films, Mike Mathis Productions, Style Network, E! Network, IMG Media, Harpo Productions, Shed Media
Grace BlakeGrace Blake
MTPE Project Coordinator & Editor at Digital Press Media (Books Digital Media)MTPE Project Coordinator & Editor at Digital Press Media (Books Digital Media)
SCOTT MILNERSCOTT MILNER
Operations & Logistics Manager at Bauer Media Group/a360Media/McClatchy MediaOperations & Logistics Manager at Bauer Media Group/a360Media/McClatchy Media
Lukas CoeLukas Coe
Account Manager at Sandhills GlobalAccount Manager at Sandhills Global
Dan TopolskiDan Topolski
Account Manager at SSActivewearAccount Manager at SSActivewear