Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Camila Marin Narvaez

Nashville,TN

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

5
5
years of professional experience

Work History

Manager

Sanacion Y Vida Huila
02.2022 - Current
  • Accomplished multiple tasks within established timeframes.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.

Front Desk Receptionist

Secret Garden Miami Beach
05.2022 - 10.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
  • Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
  • Collected room deposits, fees, and payments.
  • Handled sensitive customer information with confidentiality, adhering to hotel privacy guidelines.
  • Sorted, received, and distributed mail correspondence between departments.

Social Work Internship

Carpa Ingenieria
02.2019 - 08.2019
  • Sorted and organized files, spreadsheets, and reports.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
  • Prepared project presentations and reports to assist senior staff.
  • Assisted in the planning and execution of company events, resulting in increased employee engagement and satisfaction.
  • Visited staff member families and helped with coaching and advice.

Education

Bachelor of Science - Social Work

Uniclaretiana Fundacion Universitaria Claretiana
Cali, Colombia
09.2023

High School Diploma -

Institucion Educativa Liceo De Santa Librada
Neiva, Huila, Colombia
11.2016

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Operations Management
  • Performance Management
  • Sales Techniques
  • Workforce Management
  • Marketing
  • Negotiation
  • Expense Tracking
  • Decision-Making
  • Customer Service
  • Teamwork and Collaboration
  • Computer Skills
  • Effective Communication
  • Positive Attitude
  • Adaptability and Flexibility
  • Attention to Detail
  • Multitasking
  • Scheduling and Coordinating
  • MS Office
  • Reliability
  • Self Motivation
  • Idea Development and Brainstorming
  • Emergency Response
  • Professionalism

Languages

Spanish
Native or Bilingual
English
Full Professional
Italian
Elementary
French
Elementary

Timeline

Front Desk Receptionist

Secret Garden Miami Beach
05.2022 - 10.2022

Manager

Sanacion Y Vida Huila
02.2022 - Current

Social Work Internship

Carpa Ingenieria
02.2019 - 08.2019

Bachelor of Science - Social Work

Uniclaretiana Fundacion Universitaria Claretiana

High School Diploma -

Institucion Educativa Liceo De Santa Librada

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Maria Camila Marin Narvaez