Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Maria Camila Molano

Maria Camila Molano

Hyannis,MA

Summary

Publicist and International trade technologist with experience supporting event and activity logistics, market research, preparing market studies and profiles, reporting and document development, planning and developing trade missions, communication strategies, and generating business contacts. She has the ability to analyze and synthesize texts, is comfortable working under pressure, has organizational and planning skills, and is interested in continuous learning.

Results-driven professional with a strong focus on customer relations and problem-solving. Developed and implemented effective strategies that improved client retention and satisfaction, while managing daily operations and analyzing market trends for informed decision-making.

Overview

11
11
years of professional experience

Work History

General Manager

Akalia
Cartagena, Colombia
01.2019 - 02.2024
  • Analyzed market trends to inform business strategy and decision-making processes.
  • Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
  • Resolved customer complaints quickly while maintaining high quality standards of service delivery.
  • Tracked monthly sales to generate reports for business development planning.
  • Developed service and sales strategies to improve retention and revenue.
  • Formed and sustained strategic relationships with clients.
  • Led cross-functional teams to improve operational efficiency and effectiveness.
  • Developed engaging social media content for various platforms and campaigns.

Publicist

Salutia Foundation
Bogota, Colombia
01.2015 - 11.2018
  • Creation of communication strategies and/or actions for the Salutia Foundation.
  • Identification of opportunities for potential projects and networking scenarios related to healthy lifestyles and vulnerable communities.
  • Identification of stakeholders and interest groups.
  • Coordination of publications on websites and social media.
  • Creation of a campaign for the Healthy Lifestyles for Children program.
  • Responsible for creating the communications plan for the development of the health modeling and simulation project for the government.
  • Development of field strategies and community work

Market research

Argentine embassy
Bogota, Colombia
03.2013 - 01.2014
  • Conducted market research to identify target audiences and their needs.
  • Prepared presentations summarizing findings from market research studies.
  • Identified new business opportunities through market research and analysis.
  • Conducted market research and identified industry trends.
  • Provided customer service at the register when needed.

Education

Advertising

Jorge Tadeo Lozano University
Colombia
08-2019

International Trade

Jorge Tadeo Lozano University
Bogota, Colombia
04-2014

Skills

  • Problem solving
  • Customer relations
  • Interpersonal communication
  • Client advocacy
  • Team collaboration
  • Adaptability
  • Computer proficiency
  • Team leadership
  • Partnership development

Languages

Spanish
Native/ Bilingual
Portuguese
Limited
English
Limited

Timeline

General Manager

Akalia
01.2019 - 02.2024

Publicist

Salutia Foundation
01.2015 - 11.2018

Market research

Argentine embassy
03.2013 - 01.2014

Advertising

Jorge Tadeo Lozano University

International Trade

Jorge Tadeo Lozano University