Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Mariacamila Ramayo

Miami,FL

Summary


In my previous role as a salon receptionist, I developed strong customer service skills, ensuring that every client felt welcomed and attended to from the moment they walked in. I efficiently managed appointments using specialized software, which guaranteed a seamless workflow. My effective communication skills allowed me to address client concerns and provide clear information about the services offered. I also excelled in multitasking, handling calls, scheduling appointments, and assisting techs, all while maintaining an organized and professional work environment. Additionally, I gained a deep understanding of the salon’s products and services, enabling me to advise clients and enhance their overall experience. My empathy and discretion in dealing with clients ensured a comfortable and confidential atmosphere. These skills and experiences make me well-suited for the role of a med spa receptionist.

Overview

2
2
years of professional experience

Work History

Nail Salon Receptionist

Pamper Me Nails and Spa
01.2023 - Current
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
  • Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
  • Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
  • Expedited check-in procedures by confirming appointments, verifying client information, and updating records as necessary.
  • Handled payments and processed credit card transactions.
  • Kept calendar with scheduled appointments and scheduled massage therapists for appropriate treatments and time slots.
  • Confirmed appointments, communicated with clients, and updated client records.

Nail Salon Receptionist

Anderson and Cole Nails
08.2022 - 12.2022
  • Consistently kept reception area clean and tidy and maintained presence at desk area.
  • Kept track of inventory levels for retail products, alerting management when reordering was necessary to avoid stockouts.
  • Enhanced customer satisfaction by promptly greeting clients and efficiently managing appointments.
  • Facilitated smooth transactions, accurately processing payments and maintaining balanced cash registers daily.
  • Maintained a clean and organized front desk area, creating an inviting environment for clients upon arrival.

Education

Associate of Science - Nursing

Miami Dade College
Miami, FL
01-2027

High School Diploma -

Alonzo And Tracy Mourning Senior High
Miami, FL
05-2023

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Friendly, Positive Attitude
  • Software Proficiency
  • Problem-Solving
  • Attention to Detail
  • Dependable and Responsible
  • Flexible and Adaptable
  • Multitasking
  • Excellent Communication

Languages

Spanish
Native or Bilingual

Interests

  • Volunteering for community initiatives to give back to local communities and make a positive impact
  • Volunteering at local animal shelters and rescue organizations
  • Documenting and sharing travel experiences

Timeline

Nail Salon Receptionist

Pamper Me Nails and Spa
01.2023 - Current

Nail Salon Receptionist

Anderson and Cole Nails
08.2022 - 12.2022

Associate of Science - Nursing

Miami Dade College

High School Diploma -

Alonzo And Tracy Mourning Senior High
Mariacamila Ramayo