Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Camila Ramirez

Fort Lauderdale,FL

Summary

High-energy server skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

fluently in spanish and also english, almost 2 years of experience in the server industry, team player and really trust worthy person.

Overview

2
2
years of professional experience

Work History

Catering Server

ISLAND VIBES CREW
MIAMI, FL
01.2023 - Current
  • Prepared and served food items to guests in a timely manner.
  • Greeted guests as they arrived for events, provided them with information about menu items, and answered any questions they had.
  • Assisted other servers in carrying trays of food from kitchen to dining area.
  • Set up tables with appropriate linens and silverware prior to each event.
  • Provided excellent customer service throughout the duration of an event.

Appointment Setter

Home Improvements
Pompano Beach, FL
04.2023 - 01.2024
  • Generated leads through cold calling, online searches, and referrals from existing clients.
  • Developed relationships with customers by providing excellent customer service.
  • Followed up with prospects on a regular basis to ensure satisfaction with services provided.
  • Developed and maintained relationships with potential customers through phone conversations.
  • Scheduled appointments for customers based on their availability.
  • Followed up with customers after scheduled appointments were completed.

Restaurant Server

Mexican Restaurant
Fort Lauderdale, FL
06.2022 - 03.2023
  • Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
  • Attended to guests needs in a timely manner, ensuring satisfaction throughout their dining experience.
  • Greeted and seated customers promptly, courteously, and professionally.
  • Recorded orders accurately into the Point of Sale system.
  • Delivered beverages, appetizers, entrees, and desserts to guests in an efficient manner.
  • Checked back with guests periodically to ensure satisfaction with food and service.
  • Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
  • Assisted with stocking supplies such as napkins and silverware for dining areas.
  • Responded to customer inquiries about menu items or services offered by the restaurant.

Restaurant Server

chicago stuffed pizza co
Fort Lauderdale, FL
06.2022 - 12.2022
  • Informed customers about drink specials and new or seasonal menu items.
  • Checked identification to verify legal drinking age when serving alcohol.
  • Maintained a clean work area and ensured that glasses, utensils, and other supplies were stocked at all times.
  • Performed cashier duties such as taking money, counting back change, processing credit cards, and making deposits into the register drawer.
  • Took orders from customers accurately and delivered to kitchen staff promptly.
  • Brought food and beverages to the table in a timely manner.

Education

High School Diploma -

Colegio Americano
Colombia
06-2018

Skills

  • Positive Attitude
  • Customer Service
  • Overcoming Objections
  • Relationship Building
  • Fluent in spanish and english
  • Guest Engagement
  • Performance Improvement
  • Menu Presentation
  • Order Accuracy

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

Appointment Setter

Home Improvements
04.2023 - 01.2024

Catering Server

ISLAND VIBES CREW
01.2023 - Current

Restaurant Server

Mexican Restaurant
06.2022 - 03.2023

Restaurant Server

chicago stuffed pizza co
06.2022 - 12.2022

High School Diploma -

Colegio Americano

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Maria Camila Ramirez