Maria Carmen Greenwood
Saint Augustine
Summary
Detail-oriented Dental assistant with hands-on experience in chairside assisting, sterilization, and patient support, supported by a strong background in dental front office operations, customer service, and administrative duties, skilled in communicating with patients and families, active listening, managing appointments and supporting providers in fast-paced practice settings.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Extern
OakTree Dental
Jacksonville, Florida
10.2025 - 11.2025
- Assisted dental assistants in preparing treatment rooms, sterilizing instruments and setting up trays for the next day.
- Provided support during patient check-in and checkout processes, ensuring smooth workflow.
- Assisted dental hygienist of periodontal charting.
- Educated patients on oral hygiene practices to promote preventive care.
- Assisted the dentist in some basic procedures for anterior and posterior fillings.
- Observed and learned various dental procedures to enhance practical knowledge and skills.
- Engaged with patients to address concerns, fostering a welcoming environment.
- Enhanced patient by recording vital signs and updating their medical history.
- Supported inventory management by restocking dental supplies.
Dental Assistant
Littlelove Pediatrics and Wellness
Saint Augustine, FL
12.2025 - 01.2026
- Assisted in patient preparation and comfort during dental procedures.
- Performed coronal polishing and flossing on patients.
- Sterilized instruments and maintained cleanliness of treatment areas.
- Communicated effectively with children and parents to ease anxiety during visits.
- Supported dentists with chairside assistance during examinations and treatments.
- Managed patient records using electronic health record (Oryx) systems.
- Collaborated with team members to ensure smooth daily operations in the clinic.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
Food Service Worker
St. Johns County School District
Saint Augustine, FL
03.2024 - 12.2025
- Prepared and served nutritious meals in compliance with dietary guidelines.
- Maintained cleanliness and organization of kitchen and dining areas.
- Assisted in inventory management, ensuring timely stock replenishment.
- Collaborated with team to streamline meal service processes for efficiency.
- Delivered exceptional customer service to students and staff during meal periods.
- Followed safety protocols for food handling and sanitation practices consistently.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
Dental Hygiene Assistant
Alexander Dental
Saint Augustine, FL
12.2025 - 12.2025
- Assisted dental hygienists with patient preparation,coronal polishing and xray.
- Maintained cleanliness and organization of treatment areas to ensure compliance with safety standards.
- Educated patients on oral hygiene practices.
- Provided chairside support during procedures, enhancing workflow efficiency for the dental team.
- Managed appointment scheduling and patient records in dental management software.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Collaborated with team members to improve patient comfort and experience during visits.
- Managed patient records diligently, updating charts and notes to accurately reflect treatments provided.
Dental Front Office Administrative Assistant
Vitalize Dental
Saint Johns, FL
02.2026 - Current
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Assisted in maintaining electronic health records for accuracy and compliance.
- Coordinated communication between dental staff and patients to improve service delivery.
- Processed patient intake forms and verified insurance information for seamless operations.
- Acknowledge, smile and greet the patients upon arrival/dismissal.
- Answer patients & inquiries via phone, email or in person by providing them with warm and positive impression.
- Respond to patient questions and or concerns.
- Follow up on no shows/cancellation of appointments.
- Posts charges and payments to patient accounts.
- Send new claims after patient procedures.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
Education
Expanded Function Dental Certificate - Dental Assisting
Florida Institute of Dental Assisting
Jacksonville, FL03.2026
Bachelor of Science - Education
Bicol University
Daraga, Albay, Philippines03.2000
Skills
- Panoramic X-ray
- Four-handed dentistry
- Oral surgery preparation
- Sterilizaton,Infection control protocols and OSHA Regulations
- Coronal polishing
- Sealants, Fluoride
- Matrix Bonds
- Impressions: Composite, Fillings and mixing cements
- Treatment room breakdown
- Vital signs
- Digital Scanning
- Active listening capacity
- Dental and Medical Terminology
- Reception duties
- Scheduling appointments
- Patient relations
- Sensitive information handling
- Customer service
- OSHA Regulations
- Appointment confirmation
- PBX phone systems
- Problem-solving abilities
- Teamwork
- Problem-solving
- Multitasking Abilities
- Team collaboration
- Active listening
Accomplishments
4.0 GPA- Medical Assisting Program
Certification
Expanded Functions Certification, Dental Radiographer Certification, Dental Assistant Certificate, Medical Assistant Certificate
Languages
Tagalog
Native or Bilingual
Timeline
Dental Front Office Administrative Assistant
Vitalize Dental
02.2026 - Current
Dental Assistant
Littlelove Pediatrics and Wellness
12.2025 - 01.2026
Dental Hygiene Assistant
Alexander Dental
12.2025 - 12.2025
Extern
OakTree Dental
10.2025 - 11.2025
Food Service Worker
St. Johns County School District
03.2024 - 12.2025
Expanded Function Dental Certificate - Dental Assisting
Florida Institute of Dental Assisting
Bachelor of Science - Education
Bicol University