Maria Catherine Botin
Norfolk,VA
Summary
Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Accounts Receivable Clerk/Billing Clerk
SpartanNash
01.2012 - 12.2022
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Managed and responded to correspondence and inquiries from customers and vendors.
- Increased efficiency by implementing a streamlined document scanning process.
- Enhanced accuracy of scanned documents through meticulous quality control checks.
- Assisted in training new employees on proper scanning techniques and company protocols.
- Maintained equipment for optimal performance, troubleshooting minor technical issues when needed.
- Exceeded daily quotas consistently by adopting efficient workflows and multitasking capabilities.
- Optimized file storage systems by categorizing scanned documents accurately and systematically.
- Contributed to the development of standardized operating procedures for the document scanning department.
- Prepared documents for scanning by removing staples, paper clips, and other obstructions that could damage equipment or impede operations.
- Ensured compliance with regulatory requirements for document retention and disposal policies.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Document Scanner
Norfolk City Public Schools
10.2009 - 09.2011
- Increased efficiency by implementing a streamlined document scanning process.
- Reduced processing time for large-scale projects by organizing and prioritizing tasks effectively.
- Optimized file storage systems by categorizing scanned documents accurately and systematically.
- Prepared documents for scanning by removing staples, paper clips, and other obstructions that could damage equipment or impede operations.
- Checked output images for proper sizing, resolution and proportion requirements to meet quality standards.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
Education
Bachelor of Science - Business Administration And Management
Central Colleges of The Philippines
Manila, Philippines03.1998
High School Diploma -
Columban College High School
Olongapo, Philippines03.1987
Skills
- Customer Relations
- Financial Reporting
- Payment Posting
- Bank Deposits
- Microsoft Office Proficiency
- Time Management
- Customer Service
- Microsoft Excel
- Data Inputting
- Data Entry
Timeline
Accounts Receivable Clerk/Billing Clerk
SpartanNash
01.2012 - 12.2022
Document Scanner
Norfolk City Public Schools
10.2009 - 09.2011
Bachelor of Science - Business Administration And Management
Central Colleges of The Philippines
High School Diploma -
Columban College High School
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