Maria Celeste Trevino
North Las Vegas,NV
Summary
(S)mile and greet (H)ear their story (O)wn the experience (W)ow the guest
Dedicated and results-driven hospitality professional with experience in luxury hotel housekeeping and guest service. Proven ability to maintain high cleanliness standards, resolve guest concerns professionally, and work effectively in fast-paced environments. Recognized for strong leadership potential through training new employees, collaborating with team members, and taking initiative to ensure exceptional guest experiences. Committed to supporting team success and delivering top-quality standards.
Overview
2
2
Languages
2027
2027
years of professional experience
Work History
Housekeeper
The Cosmopolitan Las, Las Vegas Blvd
Las Vegas, Nevada
12.2025 - Current
- Cleaned and sanitized guest rooms to maintain high cleanliness standards.
- Cleaned and sanitized bathrooms, including toilets, tubs, showers, and sinks, to maintain high hygiene standards for guest comfort.
- Changed and replaced bed linens to maintain a fresh and inviting guest environment. and towels, tidied up rooms.
- Restocked supplies and amenities to enhance guest experience and meet hotel standards.
- Responded to guest requests promptly, enhancing overall satisfaction experience.
- Assisted in laundry operations, ensuring timely availability of linens.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Reported maintenance issues to ensure guest comfort and safety.
- Collaborated with team members to coordinate cleaning schedules efficiently.
- Followed safety protocols while handling cleaning chemicals and equipment.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Engaged with clients and guests to provide friendly service and address any requests.
Receptionist
Innovative Pain & Spine Specialists
Las Vegas, Nevada
2022 - 2023
- Welcomed patients at the clinic entrance with a warm smile. and visitors with a friendly and professional demeanor.
- Managed multi-line phone system, directing calls to appropriate staff members.
- Scheduled patient appointments efficiently using electronic health record software.
- Assisted patients with completing intake forms and verifying insurance information.
- Coordinated with medical staff to streamline patient check-in processes.
- Maintained organized reception area, ensuring cleanliness and readiness for visitors.
- Provided information about services offered at the pain management clinic to patients.
- Sorted and distributed incoming mail to ensure efficient communication. and packages, distributing them to the correct departments.
Medical Assistant
Nevada Comprehensive Pain Center
Las Vegas, Nevada
2019 - 2022
- Started as receptionist and earned additional responsibilities through strong performance. Cross-trained as medical assistant and office manager. Trained a newly hired receptionist, demonstrating leadership and communication. Assisted with patient care, scheduling, and daily office operations. Maintained accurate patient records while providing excellent customer service.
- Facilitated patient intake and verified medical history forms to ensure accurate patient information.
- Coordinated patient appointments and optimized patient flow in a busy clinical setting to enhance operational efficiency.
- Measured vital signs and took medical histories to prepare patients for examination.
- Conducted basic laboratory tests and processed specimens for analysis.
- Educated patients on treatment plans and medication usage effectively.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Documented notes during patient visits.
Housekeeper
Cosmopolitan Of Las Vegas
Las Vegas, Nevada
2018 - 2019
- Cleaned and sanitized guest rooms to maintain high cleanliness standards.
- Thoroughly cleaned and disinfected bathrooms, ensuring adherence to hygiene standards., including toilets, tubs, showers and sinks.
- Removed and replaced bed linens in guest rooms to ensure fresh and clean accommodations. Towels towels, tidied up rooms.
- Assisted in laundry operations, ensuring timely availability of linens.
- Restocked supplies and amenities to ensure guest needs were met promptly.
- Reported maintenance issues to ensure guest comfort and safety.
- Collaborated with team members to coordinate cleaning schedules efficiently.
- Responded to guest requests promptly, contributing to improved guest satisfaction.
Housekeeper
Venetian and Palazzo
Las Vegas, NV
2018 - 2018
- Cleaned and sanitized guest rooms to maintain high cleanliness standards.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Tidied up guest rooms by organizing items and making beds to enhance guest satisfaction.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Informed management about incidents of damage or theft of hotel property to maintain security.
- Used cleaning chemicals following proper guidelines.
Cashier
Chuck E Cheese
Las Vegas, Nevada
2017 - 2018
- Processed customer transactions efficiently at the point of sale.
- Managed cash register operations and maintained accurate cash drawers.
- Assisted guests with inquiries and provided friendly customer service.
- Handled food orders and ensured accuracy during busy periods.
- Collaborated with team members to maintain a clean dining area.
- Promoted special events and promotional items to enhance guest experience.
Education
High School Diploma -
Desert Pines High School
Las Vegas, NV01-2016
Skills
- Luxury room cleaning
- follow all safety and sanitation procedures
- Room readiness prioritization
- Inventory management
- Time management
- Guest recovery ownership
- Team collaboration
- Team member training
- thrive under pressure while maintaining quality and professionalism
- consistently on time and dependable
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Housekeeper
The Cosmopolitan Las, Las Vegas Blvd
12.2025 - Current
Receptionist
Innovative Pain & Spine Specialists
2022 - 2023
Medical Assistant
Nevada Comprehensive Pain Center
2019 - 2022
Housekeeper
Cosmopolitan Of Las Vegas
2018 - 2019
Housekeeper
Venetian and Palazzo
2018 - 2018
Cashier
Chuck E Cheese
2017 - 2018
High School Diploma -
Desert Pines High School