Maria Asuncion

Managing, directing, training, and developing the TSS AR billing and collection team on current and new methods and processes.

Maintaining up to date and accurate record of AR customer profiles in both Accounting and Operations programs.

Built the company's AR department from a small business to a now very large company.

Established and set-up processes to improve the AR workflow.

Managing and maintaining all new supplier/vendor portal on-boardings and registration for the company. As well as setting up various platforms for e-billings. (Ariba, Coupa, Tungsten, WAWF, Textura, Taulia etc.)

submitting e-billings.

Monitor and support daily invoice processing. Making sure billing is accurate in accordance with customer requirements.

Assist and guide both Accounting and Operations team in reviewing, identifying, analyzing, researching, and resolving account customer issues on billing and services provided, contracts and expenditures.

Oversee daily cash application to customer accounts. Making sure payments are recorded accurately into the system. Assist with analyzing payments for reconciliation. ACH, Lockbox, virtual payments. Reviewing any open credit and unapplied cashes, short payments and making proper adjustments and reversals.

Addressing various requests, both internal and external.

Handling inquires on account, request for invoices, searching for invoices against POs, PO to line-item issues, contract pay app billings, resolving discrepancies and disputes.

Preparing and sending report such as statements, aging, credit notes and customer transaction reports on PO expenditures. Gathering information for PO close-outs, month ends, inquiries on existing and new contracts. Setting up terms.

Generate monthly aging report by region and facilitated in distributing and assigning collection work to staff by region.

Evaluate customer payment history. Put credit holds on accounts.

Work with operations, sales and GMs in resolving issues to get paid on big accounts while maintaining long term relationship with them.

Negotiates payment plan on big projects.

Assist controller (direct report) with yearly audits.

Registering and pricing home mortgage loans. Prepares loans by verifying and reviewing documents if loans are in compliance with Wells Fargo's standards and procedures. Communicating with brokers to obtain missing loan docs. Ordering credit report, building appraisal and other related information. Identify doc problems and highlighting deficiencies making sure all requirements are met before it goes to underwriting.

Handled sales and operations, marketing, recruiting and hiring staff for my assigned store. My store was consistently on top of the weekly sales report in the district exceeding daily goals of sales and average dollar sale per transaction. Motivated and lead a strong team of associates