Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Maria Christina Diaz

Beaverton,Oregon

Summary

A results-oriented business leader committed to maximizing productivity and expanding customer reach. Focused on providing exceptional customer service, efficiency, inspirational leadership, and an unwavering work ethic with meticulous attention to detail. Driven to meet employer, colleague, and customer satisfaction goals. An adept and data-driven leader accustomed to thriving in fast-paced environments.

Overview

14
14
years of professional experience

Work History

Marketing Specialist

Milestone Systems
2022.04 - Current
  • Orchestrated 130+ successful events, achieving record-high company event count.
  • Analyzed post-event feedback for strategic insights, translating into impactful event strategies.
  • Collaborated cross-functionally to optimize lead collection and hand-off processes.
  • Managed multi-stakeholder projects, showcasing strong conflict resolution skills and delivering successful outcomes.
  • Secured speaking opportunities and enhanced thought leadership presence.
  • Strategic Data Utilization: Currently leveraging advanced software knowledge to visualize event KPIs, enabling intelligent evaluation for future event planning and execution
  • Driving MQLs and Marketing Impact: Actively contributing to growth of marketing-influenced pipeline by orchestrating impactful on-site activations, industry events, and offering robust support to sales team
  • Real-Time ROI Assessment: Analyzing, tracking, and reporting real-time event ROI based on MQL metrics
  • Effectively utilizing CRM capabilities to provide comprehensive insights
  • Demonstrated ROI of event marketing strategies, aligning with company objectives.
  • Managed budget allocation and resource utilization to maximize marketing ROI.
  • Devised content strategy to effectively engage target audiences.

Sales Admin Assistant

Milestone Systems
2019.05 - 2022.04
  • Orchestrated annual Mid-Year Sales meetings and curated team building activities for around 100 executives, managers, and field sales representatives
  • Leveraged CRM system to generate reports and analytics related to sales activities and revenue data.
  • Created and maintained reports, documents and presentations to assist with administrative support.
  • Successfully planned and executed on-site and off-site meetings, ensuring seamless logistics
  • Efficiently managed travel arrangements, expense reports, and meeting scheduling, facilitating smooth process
  • Provided dedicated support to Director of Sales by managing calendars, meetings, and emails effectively
  • Coordinated and scheduled interviews for Sales Executives and Director of Sales, streamlining hiring process
  • Developed and deployed surveys, systematically tracking responses for insightful analysis
  • Conducted comprehensive NewMiler Salesforce Orientation Training for all new recruits, ensuring they were equipped with necessary tools
  • Instructed team members on practical implementation of Salesforce Best Practices, offering daily assistance and support to Salesforce users throughout North America.

Scheduler/Dispatcher

USI JB Insulation
2018.01 - 2019.05
  • Managed over 50 installer schedules and whereabouts to ensure efficient service delivery.
  • Established strong customer relationships, driving repeat business.
  • Collaborated with cross-functional teams for strategic service delivery.
  • Created and executed action plans, ensuring minute-by-minute communication.
  • Utilized CRM system to track leads and manage appointments.
  • Scheduled and coordinated appointments with potential customers.
  • Communicated effectively with management for process enhancement and feedback
  • Optimized organizational processes by effectively managing crew schedules while adhering to contractual restrictions
  • Conferred with managers, sales teams, and engineering personnel to revise plans and achieve demanding targets

Administrative Assistant

Real Estate Investment USA, Keller Williams Sunset Corridor
2017.03 - 2017.11
  • Provided extensive administrative support to Team Leader, maintaining team operations and standards manual.
  • Coordinated buyer and seller transactions, managing processes from purchase agreement to closing.
  • Effectively communicated with clients, agents, title offices, lenders, etc.
  • Managed marketing activities including listing material preparation and lead generation.
  • Completed Real Estate Schooling and Perfect Assistant Training.
  • Scheduled office meetings and client appointments for staff teams.
  • Created and maintained databases to track and record customer data.

Senior Lead Generation Representative

Dunthorpe Marketing Group
2017.01 - 2017.03

• Conducted outbound calls to targeted industry contacts in Germany, building prospect lists for new customer acquisition.
• Utilized Salesforce to capture, verify, and update crucial prospect data.
• Initiated and followed up on prospect contact, qualifying leads.
• Collaborated with marketing teams on strategic promotional campaigns.
• Contributed to 10% sales profit increase by playing pivotal role in developing new client pipeline."

International Sales Support

Lightspeed Technologies
2015.07 - 2016.11

• Managed international sales territories across diverse regions including the UK, Germany, Italy, Sweden, Australia, and New Zealand.

• Developed strong reseller relationships to drive sales growth.

• Led trade show planning and execution across multiple countries.

• Utilized data analysis for strategic marketing decisions and financial adjustments.

• Coordinated international and domestic travel arrangements.

• Organized and managed company events, contributing to business growth.

• Leveraged Salesforce to manage high-value accounts and document transactions.

Team Lead

Target
2009.04 - 2015.07
  • Led team of 50 plus team members across multiple work centers
  • Developed and trained seven team leaders for management positions in two company districts
  • Developed and promoted 10 team members to management-level positions and multiple others for pay grade promotions to other work centers
  • Contributed to Target's company culture by fostering team excitement and engagement to achieve and exceed expected work center and store performance goals
  • Assessing team member performance and executing appropriate talent management actions to remove roadblocks to success
  • Improved supply management process by developing efficient ordering system
  • Led team to number one within District for RED card sales
  • Improved staff morale and increased retention by 5%
  • Supervised all aspects of Apparel and Accessories brand including effective scheduling, merchandising, and performance management
  • Analyzed product performance against plans; filtered information to draw inferences created solutions and adjust strategies to maximize business and drive merchandising process forward
  • Ensure all information and samples are set up and organized for easy access by all team members.
  • Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.

Education

Bachelor of Science - International Business and Management

The California University of International Management C
San Diego, California
05.2005

Skills

  • Event Planning and Execution: Expertise in coordinating, organizing, and executing successful events, ensuring seamless logistics, engagement, and brand representation.
  • Project Management: Proficiency in overseeing end-to-end event projects, managing timelines, budgets, resources, and teams to achieve goals.
  • Leadership and Teamwork: Experience leading event teams, coordinating efforts, and fostering collaborative and efficient work environment.
  • Strategic Marketing: Ability to develop and implement event marketing strategies aligned with business objectives, maximizing brand exposure and ROI.
  • Data Analysis and ROI: Analyzing event data, tracking key metrics, and assessing ROI to measure event success and inform future decision-making.
  • Stakeholder Collaboration: Excelling in cross-functional teamwork, collaborating with various departments to ensure events are aligned with overall strategies.
  • Technical Proficiency: Familiarity with event technology such as event management software, CRM systems, registration platforms, and AV equipment.
  • Passionate commitment to industry trends and continuous personal and professional growth.
  • Budgeting and Financial Management: Skillfully creating and managing event budgets, tracking expenses, and optimizing cost-effective event execution.
  • Audience Engagement: Expertise in designing engaging event experiences, incorporating interactive activities, sessions, and networking opportunities.
  • Digital Marketing: Utilizing digital platforms, social media, email marketing, and online tools to promote events and manage registrations.
  • Communication Skills: Displaying strong written and verbal communication abilities for engaging with stakeholders, sponsors, and attendees.

Languages

German
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Tagalog
Elementary

Interests

  

Exploring the World: Embarking on new travel adventures to uncover diverse cultures and landscapes, fostering a deep appreciation for global perspectives and experiences.

Intellectual Discovery: Enriching my mind by immersing myself in thought-provoking podcasts across a spectrum of subjects, cultivating a constant thirst for knowledge and stimulating conversations.

Timeline

Marketing Specialist

Milestone Systems
2022.04 - Current

Sales Admin Assistant

Milestone Systems
2019.05 - 2022.04

Scheduler/Dispatcher

USI JB Insulation
2018.01 - 2019.05

Administrative Assistant

Real Estate Investment USA, Keller Williams Sunset Corridor
2017.03 - 2017.11

Senior Lead Generation Representative

Dunthorpe Marketing Group
2017.01 - 2017.03

International Sales Support

Lightspeed Technologies
2015.07 - 2016.11

Team Lead

Target
2009.04 - 2015.07

Bachelor of Science - International Business and Management

The California University of International Management C
Maria Christina Diaz