Maria Christina Felise

Dallas,TX

Summary

I am professional and reliable with a record of successfully contributing to team goals. Friendly and enthusiastic, and adept at working in diverse and customer service environments. Experienced in strong leadership and relationship-building skills. Highly efficient and accurate with strong planning, problem-solving and communication skills. I would love to be part of your team, and take on a challenging new role.

Overview

years of professional experience

Work History

Lead Visual Merchandiser

Tiny Explorers Boutique

08.2023 - Current

Monitored and replenished display inventory and restructured according to available stock.
Created build-outs in different store areas to highlight latest trends and current promotions.
Kept all graphics, signage, and associated materials current.
Stocked shelves to match planogram images and instructions.

Delivery Driver

Amazon

07.2021 - 08.2023

Verified daily deliveries against shipping instructions before delivering to customers.
Completed on-time deliveries by choosing best and most efficient routes.
Maintained contact with dispatching team and management for open communication about delays or other delivery issues.
Conducted new hire training on multiple routes with preferred work methods and safety.
Conducted test screenings for driver candidates and tabulated results.

Escrow Processor

Stewart Title

03.2020 - 01.2021

Greeted customers and visitors in-person and via telephone calls.
Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information.
Sorted and distributed mail correspondence between departments and personnel, including parcel packaging, preparation and efficient shipping.
Routed incoming mail and messages to relevant personnel without delay.
Set up escrow transactions, processed deposits and mailed out forms and preliminary title reports for review.
Examined purchase and sale agreement for potential items of concern and addressed immediately.

Merchandise Lead

Stein Mart

10.2019 - 03.2020

Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Updated pricing and signage to complete product displays and educate customers.
Greeted, serviced and thanked all customers.
Completed seasonal windows, dressed mannequins and arranged in-store displays to showcase available products.

Administrative Assistant

Coldwell Banker Select Real Estate

10.2016 - 10.2019

Created and maintained processes for administrative operations to improve accuracy and efficiency
Performed general office duties, including answering multi-line phones, routing telephone calls or messages to appropriate staff, greeting the public, typing, proofreading, filing, sorting and handling incoming and outgoing mail
Facilitated smooth communication by handling incoming and outgoing business correspondence
Oversaw inventory and office supply purchases
Utilized strong time management and organizational skills to ensure smooth and seamless operations

Skills

Customer service-oriented
Friendly Demeanor
Adaptable learner

Goal/Detail Oriented
Strong work ethic
Active Listening Skills

Timeline