MARIA CHRISTINE NODADO
Port Washington,NY
Overview
24
24
years of professional experience
Work History
General Manager
Tocolo Cantina
Glen Cove, NY
06.2017 - Current
- Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales
- Coordinated training activities for employees to ensure compliance with company policies and procedures
- Maintained relationships with vendors to obtain the best pricing on supplies and materials
- Ensured compliance with local health department regulations regarding food safety standards
- Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation
- Assisted in the recruitment process by interviewing potential candidates for open positions
- Trained employees on duties, policies and procedures
- Recruited, interviewed and hired qualified staff for open positions
- Supervised employees through planning, assignments and direction
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships
Server and Bartender
Tocolo Cantina
Garden City, NY
06.2016 - 05.2017
- Prepared alcoholic and non-alcoholic beverages according to recipe standards
- Kept track of all orders made by customers and communicated them promptly to kitchen staff
- Processed payments accurately and efficiently with POS system
- Monitored guests' alcohol consumption levels to prevent overintoxication or underage drinking
- Checked identification cards for proof of age prior to serving alcohol beverages
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships
- Greeted customers, answered questions and recommended specials to increase profits
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service
Server
Gino's Italian Restaurant
Port Washington, NY
04.2003 - 06.2016
- Performed opening and closing duties such as setting up the dining area, restocking supplies
- Handled money transactions accurately while following company procedures for handling cash payments
- Followed health safety guidelines when preparing and serving food products
- Stayed informed about daily specials, new menu items, promotions
- Provided exceptional service to high volume of daily customers
- Greeted customers, answered questions and recommended specials to increase profits
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements
Dental Assistant
Dr. Ellen Kogan
New Hyde Park, NY
02.2001 - 12.2002
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs
- Conducted routine maintenance of equipment used in dentistry operations
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records
- Sterilized instruments according to established guidelines and protocols
- Ordered supplies necessary for daily operations of the practice
- Instructed patients about postoperative instructions prescribed by their dentist
- Greeted patients upon arrival at the office and escorted them to an examination room
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment
Timeline
General Manager
Tocolo Cantina
06.2017 - Current
Server and Bartender
Tocolo Cantina
06.2016 - 05.2017
Server
Gino's Italian Restaurant
04.2003 - 06.2016
Dental Assistant
Dr. Ellen Kogan
02.2001 - 12.2002
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