Maria Clara Barros Correia Da Silva
Summary
Highly efficient, well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
5
5
years of professional experience
Work History
Associate
Old Navy, Gap
07.2023 - Current
- Enhanced team productivity by streamlining communication and implementing efficient project management tools.
- Developed strong client relationships through timely and thorough follow-up on inquiries and concerns.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
- Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
- Worked varied hours to meet seasonal and business needs.
Teacher's Assistant
Burlington Early Childhood Center
04.2022 - 09.2023
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Handed out classroom materials, like pencils, paper, and crayons.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Worked with lead teacher to monitor class schedule and take attendance.
- Assisted lead teachers with lesson plan creation and materials development .
- Supported classroom activities, tutoring, and reviewing work.
Receptionist
Luva Hair And Day Spa
02.2019 - 07.2020
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted in the planning of office events and meetings, ensuring smooth execution and positive outcomes.
- Reduced incoming call response time by implementing an effective call routing system.
Volunteer
Food Pantry
02.2020 - 03.2020
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Education
High School Diploma -
Burlington High School
Burlington, MA06.2022
Bachelor of Science - Nursing
MCPHS University
Boston, MA05.2026
Skills
- Attention to Detail
- Customer Service
- Leadership qualities
- Organization Skills
- Relationship Building
Languages
Portuguese
Native or Bilingual
Spanish
Limited Working
Timeline
Associate
Old Navy, Gap
07.2023 - Current
Teacher's Assistant
Burlington Early Childhood Center
04.2022 - 09.2023
Volunteer
Food Pantry
02.2020 - 03.2020
Receptionist
Luva Hair And Day Spa
02.2019 - 07.2020
High School Diploma -
Burlington High School
Bachelor of Science - Nursing
MCPHS University
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