Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Maria Clara Bento Gouveia

Windermere,FL

Summary

During time working at Publix in the deli department, extensive experience in food preparation and safety was gained, along with delivering exceptional customer service and managing inventory efficiently. These experiences honed the ability to handle high-pressure situations and work collaboratively—skills that will greatly benefit a role at Disney by ensuring high standards of food quality and a positive guest experience.

Overview

2
2
years of professional experience

Work History

Deli Employee

Publix Supermarket
01.2024 - 06.2024
  • Utilized time management skills to balance multiple tasks simultaneously, ensuring all orders were completed accurately and on time.
  • Prepared salads, soups, and sandwiches for customers.
  • Prepared recipe ingredients by washing, peeling, cutting, and measuring.
  • Replenished serving stations with fresh food and cleaned spills.
  • Checked dining areas frequently to clean spills, wipe down tables, and restock stations.
  • Kept kitchen, counter, and dining areas clean and sanitized.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Collaborated with team members to achieve daily goals, fostering a positive workplace atmosphere.
    Improved overall cleanliness, maintaining a safe and sanitary work environment in compliance with health regulations.
  • Enhanced customer satisfaction by providing exceptional service and timely order fulfillment.

Student Volunteer

Give Kids The World Village
08.2022 - 05.2023
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Assisted with special events and programs.
  • Promoted environmental awareness with educational workshops and hands-on activities.
  • Contributed to positive work environment by maintaining professional attitude and demonstrating respect for all individuals involved in project.
  • Positively impacted lives of countless individuals within community by dedicating time, energy, and passion towards meaningful causes as student volunteer.

Education

High School Diploma -

Windermere High School
5523 Winter Garden Vineland Rd, Windermere, FL
05.2023

Associate of Science - Health Sciences

Valencia College West Campus
1800 S Kirkman Rd, Orlando, FL
04.2025

Skills

  • Team Collaboration
  • Attention to Detail
  • Adaptability
  • Problem-Solving
  • Excellent customer service
  • Strong Communication Skills
  • Reliability and punctuality
  • Food safety knowledge
  • Sanitation and Cleanliness
  • Organization and prioritization
  • Product Merchandising
  • Knife handling expertise

Additional Information

Outside of work, I am actively engaged in my studies at college, frequent Disney theme parks, and hobbies such as watching movies, listening to music, reading, playing tennis, and spending quality time with my family. My passions lie in exploring entertainment, staying active, and nurturing personal relationships.

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working

Timeline

Deli Employee

Publix Supermarket
01.2024 - 06.2024

Student Volunteer

Give Kids The World Village
08.2022 - 05.2023

High School Diploma -

Windermere High School

Associate of Science - Health Sciences

Valencia College West Campus
Maria Clara Bento Gouveia