Maria Claudia Hernandez

· Facilitate Communication: Provide comprehensive information to litigants in person, via phone, and email addressing inquiries related to both criminal and civil cases.

· Courtroom Support: Ensure readiness of court operations, including physical and clerical preparations; call court to order, confirm presence of all parties and witnesses, and manage courtroom activities, including dismissals and witness escorts.

Oversee the courtroom equipment daily to ensure Zoom, JAVS, and telephone are working properly to hold virtual hearings.

· Interagency Coordination: Collaborate with Yuma County Detention Facility, Yuma County Legal Defenders, and Yuma County Attorney Office for in-custody hearings, ensuring timely processing of in custody hearings daily.

Will assist the Chief Clerk with preparation of paperwork, orders, and bond information.

· Case Management: Process incoming motions in AJACS, meticulously organizing case files to reflect accurate and up-to-date information; prepare courtroom calendars and legal documents tailored to specific hearing types. Responsible for issuing warrants on criminal cases and sending warrant cancellations to corresponding agencies.

· Financial Transactions: Accept and process fines, bonds, filing, and copy fees, ensuring accuracy in cash drawer management and preparing deposits to maintain financial integrity.

Daily reconcile cash drawers and provide backup to chief clerk with preparing daily deposits following Minimum Accounting Procedures.

·Adjudication Responsibilities: Oversee the adjudication process for criminal cases, submitting essential correspondence to agencies for accurate filing and record-keeping.

Responsible for working the Queues in AJACS to send out delinquency notices on outstanding criminal fines. Will set cases for hearings while sending notification to agencies, will disposition criminal and civil cases and assign cases to JAU and provide payment agreements to defendants.

· Judicial Assistance: Serve as a judicial assistant as needed, conducting legal research, scheduling appointments and meetings for the judge, and drafting and proofreading official correspondence and memoranda.

· Fiscal Responsibility: Maintain fiscal accountability by effectively utilizing resources, safeguarding equipment, and minimizing lost charges, contributing to overall operational efficiency.

· Patient Assistance: Provide essential physical assistance for patient positioning and mobility as directed by clinical nursing staff, ensuring comfort and safety during procedures.

· Sterile Environment Management: Set up and maintain a sterile and sanitary environment, ensuring the integrity of the sterile field during medical procedures to uphold patient safety.

· Staff Education: Actively participate in the ongoing orientation and education of operating room staff, fostering a culture of continuous learning and adherence to best practices.

· Procedure Assistance: Assist with fluoroscopic procedures under the direct supervision of a Registered Radiology Technologist/Special Procedures Technologist, enhancing patient care through collaborative practice.

· Clinical Coordination: Oversee all clinical activities and processes related to patient care, ensuring seamless coordination and communication among healthcare teams.

· Patient Interaction: Receive, greet, and direct patients and visitors with professionalism and courtesy, creating a welcoming environment for all.

· Appointment Management: Manage incoming phone calls to schedule patient appointments, confirming appointments and providing detailed preparation instructions for procedures.

· Bilingual Support: Serve as a translator for Spanish-speaking patients, ensuring clear communication and understanding regarding their care and instructions.

• Patient Scheduling and Communication: Coordinate patient scheduling and outreach, ensuring clear and effective communication to enhance patient experience and care continuity.
• Chart Management: Maintain accurate patient charts, handle physician correspondence, and manage telephone inquiries, facilitating efficient patient flow and administrative support.
• Liaison Role: Serve as the primary liaison between physicians and referring facilities, ensuring timely transmission of medical procedure results to dialysis facilities and referring physicians.
• Optimized Appointment Scheduling: Schedule appointments strategically to maximize patient service and optimize clinic efficiency, accommodating urgent requests and special needs.
• Referral Prioritization: Prioritize incoming referrals and efficiently accommodate same-day emergency add-on procedures, enhancing responsiveness to patient needs.
• Patient Follow-Up: Conduct appointment reminder calls ahead of scheduled visits and track no-show rates and cancellations, improving attendance and clinic workflow.
• Bilingual Support: Provide translation services for Spanish-speaking patients, ensuring clear communication and understanding of medical information and instructions.
• Office Lead: Created reports on user activity to ensure compliance with corporate security policies. Assisted in developing training materials regarding security best practices related to user account administration. Coordinated with other departments such as HR to ensure timely onboarding and offboarding of employees. Trained, supervised, and provided support to staff.