Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
Generic

Maria Consuelo Lopez Apolinar

Laveen,AZ

Summary

  • Looking for a position where I can utilize skills and enhance my abilities. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills.
  • Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Assistant

Copa Metro
05.2023 - Current
  • Greeting patients and showing them the examination room
  • Enter patients data into database
  • Coordinate the network information passing between health care personnel
  • Transcribing written medical records to the computer system
  • Process Referrals transfer.

Wells Fargo
03.2022 - 05.2023
  • Deliver best customer experience while adhere to companies’ guidelines, polices and regulations
  • Quickly answer customers’ inquiries via phone responding to routine to moderate complex inquiries and resolving customers issues in a friendly manner.

Amazon fulfillment center
07.2020 - 03.2022
  • Troubleshoot and resolve problems that an associate encounter with inventory; including printing ASIN labels, damage out products and adding expiration dates to food and health products
  • Resolve issues in a timely manner
  • Use Excel to track problem solve issues efficiently and accurately
  • Problem solver" is a warehouse job It’s their responsibility to fix other people's mistakes on the assembly line, the Amazon machine knows it
  • Scales weigh each package, and if the weight is off, the box gets pulled and a "problem solver" is called over to inspect it.

Education

Skills

  • Customer assistance
  • Bilingual Spanish
  • Interpersonal abilities
  • Responsible
  • Reliable
  • Ready to learn new skills
  • Basic knowledge of Microsoft Word and Excel
  • Highly creative
  • Navigate different applications
  • Familiar with the use of Skype

Languages

Spanish
Native/ Bilingual
English
Professional

Certification

  • 1334 - Property and Casualty Insurance Producer

References

References available upon request.

Timeline

Customer Assistant

Copa Metro
05.2023 - Current

Wells Fargo
03.2022 - 05.2023

Amazon fulfillment center
07.2020 - 03.2022

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Maria Consuelo Lopez Apolinar