Maria Cristina Cruz
Concord,CA
Summary
Dedicated housekeeper with proven expertise at Marriot Hotel, enhancing guest satisfaction through meticulous cleaning and efficient room turnover. Skilled in bathroom sanitation and teamwork, I consistently ensured high hygiene standards and addressed maintenance issues promptly, contributing to a welcoming environment and seamless operations; also
experienced with maintaining spotless and organized environments. Utilizes effective cleaning techniques and attention to detail to ensure spaces are inviting and hygienic. Track record of managing time efficiently and adapting to various cleaning challenges.
Overview
10
10
years of professional experience
Work History
Housekeeper
Marriot Hotel,
05.2008 - 04.2015
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene and presentation.
- Collaborated with housekeeping team to optimize workflow and enhance room turnover efficiency.
- Inspected rooms for necessary repairs, coordinating with maintenance staff to address issues promptly.
- Trained new staff on cleaning procedures, safety protocols, and use of equipment to ensure compliance with hotel standards.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Housekeeper
Windsor Care Center
10.2005 - 01.2007
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
Education
Instituto Nacional General Manuel Jose Arce
El Salvador11-1997
Skills
- Teamwork
- Bathroom cleaning
- Mopping and sweeping
- Vacuuming
- Bed making proficiency
- Kitchen cleaning
- Dusting furniture
- Interior and exterior cleaning
Timeline
Housekeeper
Marriot Hotel,
05.2008 - 04.2015
Housekeeper
Windsor Care Center
10.2005 - 01.2007
Instituto Nacional General Manuel Jose Arce
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