Bilingual Administrative Assistant Tubal Reversal
Charles Monteith
- Enhanced office efficiency by managing and organizing daily administrative tasks.
- Conducted surgery confirmation/ follow up calls to patients.
- Translated doctor orders/nurses instructions to patients (English and Spanish)
- Scheduled surgery appointments for staff teams
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting patients.
- Handled sensitive information with discretion, ensuring privacy policies were upheld at all times during document handling or translation tasks.
- Implemented new office technologies that streamlined workflow processes, resulting in reduced paper waste and increased productivity.
- Contributed to a positive work environment by fostering open communication between team members and providing support for their needs in a timely manner.
- Improved file organization system, making it easier to locate important documents when needed.
- Maintained up-to-date records of contact information, enabling quick access to key personnel when necessary.
- Streamlined communication between departments, translating documents and facilitating conversations as needed.
- Boosted client satisfaction by providing timely and accurate bilingual support for patient inquiries.
