MARIA D. FERAUD
BUSINESS ADMINISTRATION,Tnlg.
Panama City Beach,FL
Summary
Accomplished Branch Manager specializing in team leadership and workflow optimization. Recognized for excellence in customer service and securing impactful contracts, contributing to enhanced operational success and client satisfaction.
Overview
14
14
years of professional experience
Work History
Branch Manager
TELCONET
STA ELENA, STA ELELNA - ECUADOR
02.2011 - Current
- Managed all branch operations, overseeing administrative functions, staffing, and daily workflows.
- Led and supervised the entire branch team, ensuring efficiency and high performance.
- Delivered personalized service and support to clients, maintaining strong customer relationships.
- Key Achievement: Secured a major contract with the local municipality to install city-wide Wi-Fi access points.
Education
Associate of Applied Science - Business Administration
Universidad Catolica
03-1985
Skills
- Branch operations
- Team leadership
- Customer relationship management
- Workflow optimization
- Strategic planning
- Time management
- Problem solving
- Decision making
Affiliations
- Organized and structured project plans, creating clear checklists and tracking tools to improve team coordination.
- Detail-oriented review and editing of documents to ensure accuracy and quality.
- Developed training materials and internal communications to support staff onboarding and performance.
- Simulated various professional roles to aid decision-making, conflict resolution, and enhance perspective-taking.
<Enter your own>
Education and Training
other
Languages
ENGLISH
SPANISH
MARIA D. FERAUD
- Experienced administrative leader with over 35 years of managing operations, leading teams, and optimizing business processes. Highly organized, proactive, and solution-oriented, with a strong ability to adapt to different work environments. Known for driving efficiency, supporting executive goals, and building strong, results-driven teams. Ready to bring proven leadership and organizational skills to any business setting.
Timeline
Branch Manager
TELCONET
02.2011 - Current
Associate of Applied Science - Business Administration
Universidad Catolica
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