Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria D. Morales

Mission

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

20
20
years of professional experience

Work History

Cashier

Discount Days
Penitas
02.2025 - Current
  • Maintained accurate records of transactions using the point-of-sale system.
  • Provided excellent customer service by helping customers locate items they were looking for.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
  • Operated cash registers to process payments for goods and services.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.

Cashier

Dollar Tree
Mission
11.2018 - 07.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.

Machine Operator Technician

Am-Mex
McAllen
07.2015 - 07.2018
  • Set up and operate production machines to perform tasks such as cutting, forming, punching, drilling and assembly.
  • Maintained a safe work environment by adhering to safety procedures and regulations.
  • Inspected parts with precision measuring instruments and recorded results on inspection reports.
  • Loaded materials into machines ensuring proper positioning of material in relation to the tooling used.
  • Trained new employees on how to use machinery properly for their own safety.
  • Recorded data on daily production sheets accurately detailing number of items produced each day.
  • Performed regular preventive maintenance checks on all machinery including cleaning of machine parts.
  • Ordered replacement parts when needed for maintaining equipment in good working condition.

Provider

TVNS
Mission
09.2014 - 07.2015
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients get in and out of beds and wheelchairs.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Built strong and trusting rapport with clients and loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.

Dockers Handler

Macy's Department Store
Mcallen
10.2010 - 08.2014
  • Maintained records of all inventory movements both manually and electronically.
  • Reported any damaged items to supervisor immediately upon discovery.
  • Created attractive window displays using mannequins and props as directed by management team.
  • Sorted merchandise into appropriate areas according to size, type, style, color.
  • Provided excellent customer service at all times while interacting with customers.
  • Replenished items to maintain stock availability.
  • Protected company inventory by maintaining and organizing storage areas.
  • Stocked shelves with new merchandise in a timely manner.
  • Ensured proper labeling on all products to ensure accuracy of pricing and product details.
  • Organized backroom storage areas for efficient retrieval of items.

Receptionist

Paradise Tanning Salon
Seaside
10.2008 - 10.2010
  • Greeted visitors and provided them with assistance.
  • Scheduled appointments for clients, customers, and other visitors.
  • Maintained a neat reception area by organizing materials and tidying up furniture.
  • Provided excellent customer service at all times while interacting with both internal and external customers.
  • Handled customer inquiries and complaints, providing timely and appropriate solutions.
  • Handel Register, Payments

Merchandiser

Macy's Department Store
Mcallen
09.2007 - 06.2008
  • Received incoming stock and inspected for quality control issues.
  • Organized merchandise in designated areas according to size, type and style.
  • Stocked shelves with newly received items ensuring proper placement in accordance with store policies.
  • Created labels for products using barcode scanners and label printers.
  • Maintained cleanliness of work area by dusting.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Help customer with any questions or item.
  • Provided excellent customer service by responding promptly to inquiries and requests for assistance.

Food Service Worker

Lubys
McAllen
12.2005 - 09.2007
  • Stocked supplies such as food, dishes, utensils, and cleaning materials.
  • Brought food and beverages to the table in a timely manner.
  • Communicated effectively with kitchen staff regarding order details, special requests, allergies.
  • Checked on customers during their meal to ensure they were satisfied with their dining experience.
  • Greeted guests in a friendly and welcoming manner.
  • Coordinated with kitchen staff to ensure timely preparation and delivery of orders.
  • Took food and beverage orders accurately, ensuring special dietary needs were met.
  • Addressed and resolved customer complaints with a positive attitude, ensuring guest satisfaction.
  • Trained new servers, sharing best practices and company standards.

Team Member

Pizza Hut
Seaside
05.2005 - 11.2005
  • Assisted customers with product selection and ordering process.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Organized inventory shelves for easy access and maintenance of stock levels.
  • Operated cash registers to process payments from customers.
  • Maintained a clean and organized work area throughout shift.
  • Collaborated with team members to maximize productivity and efficiency.
  • Answered phone calls regarding inquiries about products or services.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Rotated through series of different stations based on team needs.

Education

Some College (No Degree) - Beautician

UCAS
McAllen, TX
02-2007

High School Diploma -

La Joya High School
La Joya, TX
06-2005

Skills

  • Returns processing
  • Cash Handling
  • Product Recommendations
  • Customer Assistance
  • Payment Collection
  • Customer Service
  • Equipment Operation
  • Machinery Operations
  • Merchandise Display
  • Merchandise Stocking

Timeline

Cashier

Discount Days
02.2025 - Current

Cashier

Dollar Tree
11.2018 - 07.2020

Machine Operator Technician

Am-Mex
07.2015 - 07.2018

Provider

TVNS
09.2014 - 07.2015

Dockers Handler

Macy's Department Store
10.2010 - 08.2014

Receptionist

Paradise Tanning Salon
10.2008 - 10.2010

Merchandiser

Macy's Department Store
09.2007 - 06.2008

Food Service Worker

Lubys
12.2005 - 09.2007

Team Member

Pizza Hut
05.2005 - 11.2005

Some College (No Degree) - Beautician

UCAS

High School Diploma -

La Joya High School

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