Maria De Carmen Jackson
Othello,WA
Summary
Professional with strong background in aviation operations, adept at ensuring safe and efficient aircraft handling on deck. Skilled in communication, teamwork, and adapting to dynamic environments. Known for reliability, quick problem-solving, and maintaining high operational standards. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organization performance Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Receiving Associate
The Home Depot
Moses Lake, WA
02.2022 - Current
- Unloaded pallets and deliveries and organized products in warehouse.
- Maximized workspace functionality by efficiently utilizing available equipment such as pallet jacks, hand trucks, and forklifts during the receiving process.
- Organized storage areas to optimize materials movements and minimize labor hours.
- Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Reduced product damage during the receiving process by carefully handling fragile items and adhering to proper safety protocols.
- Supported company compliance efforts by adhering to relevant regulations, guidelines, or best practices in all aspects of the receiving process.
- Expedited order fulfillment by thoroughly inspecting received goods and swiftly directing items to appropriate storage locations.
Assistant Manager
Dollar General
Phoenix, AZ
03.2018 - 10.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Support Manager
Walmart
Omaha, NE
08.2016 - 01.2018
- Managed daily operations to ensure smooth functioning of the support department.
- Monitored employee and customer interactions to assess quality of service.
- Promoted a culture of continuous learning within the team by organizing workshops and sharing relevant resources regularly.
- Developed and maintained relationships with customers to enhance customer satisfaction.
- Collaborated with other teams to identify and resolve customer issues quickly and professionally.
- Created detailed reports on team performance, identifying areas of strength as well as opportunities for improvement.
- Prepared employee schedules for maximum coverage during key hours.
- Collaborated with sales and marketing teams to align support services with promotional activities.
- Optimized staffing schedules to ensure coverage during peak times, maintaining high service levels.
- Fostered positive team culture, encouraging open communication and collaboration among team members.
Aviation Boatswain's Mate Handler
US Navy
San Diego, CA
07.2013 - 07.2016
- Stood watch during specified periods and determined geographical position of ship.
- Supervised and coordinated activities of crew aboard ship.
- Examined cargo-handling gear and lifesaving equipment to repair or replace defective gear and equipment.
- Handled landing signalman responsibilities on air-capable ships and onshore operations
- Operated in challenging, high-stress and physically-demanding environments to keep personnel safe and direct aircraft in flight operations.
- Worked in groups to keep deck aircraft operations efficient and smooth.
- Upheld strict safety standards and achieved challenging schedule targets with smooth oversight of daily launches and landings.
- Oriented, readied and directed planes for successful take-offs.
Education
High School Diploma -
Othello High School
Othello, WA05.2013
Skills
- Scheduling
- Quick Thinking
- Time Management
- Safety Procedures
- Attention to Detail
- Critical Thinking
- Conflict Resolution Strategies
- Teamwork and Collaboration
- Adaptability and Flexibility
- Punctual and Reliable
- Problem-Solving
- Operational risk management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Receiving Associate
The Home Depot
02.2022 - Current
Assistant Manager
Dollar General
03.2018 - 10.2020
Support Manager
Walmart
08.2016 - 01.2018
Aviation Boatswain's Mate Handler
US Navy
07.2013 - 07.2016
High School Diploma -
Othello High School
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