Maria Del Carmen Flores
Lancaster ,CA
Summary
Adept in maintaining composure under pressure, I excelled in customer service and multitasking at Don Chato Mexican Restaurant. My collaborative spirit and proficiency in cash handling and safe food practices contributed to a positive dining experience, showcasing my ability to enhance team efficiency and guest satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Waitress
Don Chato Mexican Restaurant
Palmdale
09.2019 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
Waitress
Puerto Nuevo Restaurant
Palmdale, CA
11.2012 - 08.2018
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Dietary Aide
Oakview Convalescent Hospital Nursing Home
Tujunga, CA
03.2008 - 11.2012
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
- Followed all food safety regulations while preparing meals for patients.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Skills
Customer Service
Strong multitasking
Greeting guests
Team Collaboration
Cash Handling
Safe Food Handling
Hospitality service expertise
Handling Complaints
Order Accuracy
Timeline
Waitress
Don Chato Mexican Restaurant
09.2019 - Current
Waitress
Puerto Nuevo Restaurant
11.2012 - 08.2018
Dietary Aide
Oakview Convalescent Hospital Nursing Home
03.2008 - 11.2012