Maria Del Milagro Cristo
Miami,FL
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
2
2
years of professional experience
Work History
Server
Madame Ushi
01.2024 - 04.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server
Puttshack
04.2023 - 12.2023
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Server
Tablé
01.2023 - 04.2023
- Served food and beverages promptly with focused attention to customer needs.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Answered customers' questions, recommended items, and recorded order information.
Server
Pepe's Wharf
05.2022 - 09.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Education
Comunicación Social - Journalism
Universidad Del Norte Santo Tomas De Aquino
Tucuman, Argentina 11.2015
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Menu Memorization
- High-volume dining
- Warm and Friendly
- Upselling
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Madame Ushi
01.2024 - 04.2024
Server
Puttshack
04.2023 - 12.2023
Server
Tablé
01.2023 - 04.2023
Server
Pepe's Wharf
05.2022 - 09.2022
Comunicación Social - Journalism
Universidad Del Norte Santo Tomas De Aquino
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