Summary
Overview
Work History
Education
Skills
Timeline
Generic

MariaDe Los Ángeles Silva

San Antonio,TX

Summary

Dynamic Cleaning Supervisor with extensive experience at National Structure, excelling in inventory management and quality control. Proven track record in training and mentoring staff, implementing efficient cleaning protocols, and enhancing operational efficiency. Adept at maintaining high sanitation standards while fostering a collaborative team environment. Committed to delivering exceptional service and achieving client satisfaction.

Overview

6
6
years of professional experience

Work History

Cleaning Supervisor

National Structure
San Antonio , TX
05.2022 - 05.2025
  • Supervised daily cleaning activities for various facilities across multiple locations.
  • Trained new staff on cleaning procedures and safety protocols effectively.
  • Inspected work areas to ensure compliance with cleanliness standards and protocols.
  • Coordinated schedules for cleaning staff to maintain optimal coverage and service.
  • Implemented best practices for waste management and recycling initiatives consistently.
  • Communicated with facility managers to address any cleaning-related concerns promptly.
  • Developed checklists to standardize cleaning tasks across all assigned sites efficiently.
  • Managed daily cleaning operations and staff of up to 15 cleaners.
  • Provided guidance and support to team members when needed or requested.
  • Conducted regular inspections of all areas to ensure that standards are met and maintained.
  • Monitored inventory levels of supplies and equipment to ensure adequate resources are available at all times.
  • Assisted with training new employees on safety protocols, cleaning techniques, and job duties.
  • Scheduled routine deep cleans for specific areas within the facility according to established guidelines.

Cleaning Contractor

BRIGHT
SAN ANTONIO , TX
01.2022 - 05.2024
  • Completed day-to-day duties accurately and efficiently.
  • Coordinated home cleaning schedule based on client availability and realistic time constraints.
  • Followed safety protocols when handling hazardous materials such as bleach or other cleaning products.
  • Performed opening and closing duties such as restocking items, preparing ingredients, setting up displays, cleaning counters.
  • Performed in-depth cleaning of home environments, including carpets, rugs, tile and grout, furniture and mattresses.
  • Educated family members about home health hospice regulations and procedures related to their loved one's care plan.
  • Performed maintenance tasks on equipment such as cleaning, lubricating, and replacing parts as needed.
  • Educated family members on therapeutic recreation strategies and techniques to use at home.
  • Conducted daily cleaning duties such as dusting shelves, vacuuming floors.
  • .
  • Performed light housekeeping duties including laundry, cleaning kitchen and bathroom areas, vacuuming carpets, sweeping floors, dusting furniture, and changing linens.
  • Responded quickly to spills or accidents using appropriate cleaning materials.
  • Labeled and properly stored chemicals, equipment and cleaning products.
  • Spot-cleaned glass surfaces and windows with cleaning solutions.
  • Kept records of daily tasks performed on job log sheets.
  • Maintained janitorial closets in a clean, organized manner.
  • Washed dishes by hand or loaded dishwashers for washing.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Transported waste to designated disposal sites according to safety protocols.
  • Created inventory checklists and stocked housekeeping carts.
  • Inspected facilities regularly for signs of wear or damage.
  • Measured and mixed detergents with water for use in commercial cleaning.
  • Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Adhered to all safety guidelines while operating machinery such as floor buffers.
  • Collected trash from floors within hallways, bathrooms and work areas.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
  • Followed company uniform, performance and security policies with every job.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Mixed water and detergents or acids to prepare cleaning solutions.

Housekeeping Supervisor

Fairfield Hotel
San Antonio, Texas
01.2019 - 01.2021
  • Supervised daily housekeeping operations and maintained cleanliness standards.
  • Managed inventory of cleaning supplies and equipment for efficient service delivery.
  • Conducted regular inspections to ensure adherence to sanitation guidelines.
  • Coordinated schedules and assigned tasks to optimize team performance.
  • Addressed guest inquiries and resolved issues to enhance satisfaction levels.
  • Implemented new procedures to improve workflow efficiency in housekeeping tasks.
  • Communicated with management regarding staffing needs and operational challenges.
  • Supervised and trained staff in housekeeping operations, ensuring adherence to standards of cleanliness.
  • Conducted regular inspections of all guest rooms, hallways, lobbies, restrooms, elevators, stairwells, laundry facilities and other common areas.
  • Maintained records of room assignments, special requests from guests and status of vacant and occupied rooms.
  • Investigated customer complaints regarding housekeeping services and took appropriate action to resolve them.
  • Performed periodic deep cleaning tasks in order to maintain high hygiene standards.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Stocked room attendant carts with supplies to keep carts organized and clean.

Education

High School Diploma -

Universidad De La Seguridad Venezuela
Venezuela

Skills

  • Cleaning protocols
  • Inventory management
  • Quality control
  • Waste management
  • Chemical handling
  • Scheduling and planning
  • Cleaning techniques
  • Training and mentoring
  • Washing windows
  • Vacuuming and sweeping
  • Operational efficiency analysis
  • Cleaning and sanitation
  • Maintenance coordination
  • Dusting furniture
  • Cleaning practices
  • Window cleaning
  • Quality assurance and control
  • Room inspection
  • Sanitation standards
  • Pest control
  • Housekeeping
  • Mopping and buffing floors
  • Waste disposal

Timeline

Cleaning Supervisor

National Structure
05.2022 - 05.2025

Cleaning Contractor

BRIGHT
01.2022 - 05.2024

Housekeeping Supervisor

Fairfield Hotel
01.2019 - 01.2021

High School Diploma -

Universidad De La Seguridad Venezuela

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