Summary
Overview
Work History
Education
Skills
Timeline
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MARIA DE LOURDES BLAZQUEZ TORRES

VANCOUVER,WA

Summary

I am bilingual in Spanish/English. I have many years providing customer service in different settings. I learn quickly and am adaptable to different situations to assist where needed.


I also worked as needed as an assistant in the classroom or in the office performing office duties.


I'm really responsible person on any job site, very professional and respectful with everybody

Overview

22
22
years of professional experience

Work History

School Bus Driver

Evergreen Public Schools District
07.2017 - Current
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • School Para Educator/Student Asisten / Office helper
  • I'm a good and fast learner with new jobs
  • I'm bilingual, I Speak Spanish and English
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Taught students first-aid and emergency protocols in case of emergency.
  • Assisted in loading and unloading students and belongings.
  • Attended pre-trip meetings to support safe transport of students.
  • Drafted and submitted reports detailing trips, fuel, mileage, and hours.
  • Executed proper and timely loading and unloading of passengers.
  • Recorded bus route and made notes for substitute drivers.
  • Kept up to date on local, state and federal regulations related to school bus operations.
  • Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
  • Maintained accurate and up-to-date route and time logs.
  • Created and enforced bus rules and kept expectations posted.
  • Worked closely with school administration and transportation to maintain smooth operations.
  • Completed logbooks, incident reports and other daily paperwork.
  • Supervised students during loading, unloading and on bus.
  • Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
  • Identified and reported mechanical problems and safety hazards.
  • Drove bus along assigned route, picking up students.
  • Enforced student behavior policies and responded to student emergencies.

Cashier, Customer Services, Stocking Products,

WinCo Foods
03.2001 - 05.2016
  • Processed customer service orders promptly to increase customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Clarified customer issues and determined root cause of problems to resolve product or service complaints.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Monitored deliveries by checking merchandise against invoice paperwork and notifying supervisor of discrepancies.
  • Tallied cash drawer at beginning and end of each work shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Removed all boxes and related trash from sales floor and processed through compactors.

Education

High School Diploma -

Saddle Mountain School
Othello, WA
08.2014

Skills

  • Security Compliance
  • Traffic Routing Procedures
  • Operational Safety
  • Emergency Evacuation
  • Dispatcher Communication
  • Customer Satisfaction
  • Map Reading Expertise
  • Two-Way Radio Operation
  • Student Behavior Management
  • Emergency Exit Door Operation
  • DOT Requirements
  • Accident Reports
  • School District Compliance
  • First Aid Certification
  • GPS Mapping
  • Customer Relationships
  • School Bus Policies
  • Commercial Drivers License (CDL)
  • Pre- and Post-Trip Inspections
  • DOT Inspections
  • Shipping and Packaging

Timeline

School Bus Driver

Evergreen Public Schools District
07.2017 - Current

Cashier, Customer Services, Stocking Products,

WinCo Foods
03.2001 - 05.2016

High School Diploma -

Saddle Mountain School

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MARIA DE LOURDES BLAZQUEZ TORRES