Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria De Lourdes Lopez Claudio

Olney,MD

Summary

Professional with extensive experience in the cleaning and logistics industry, having worked in high-level companies such as Disney and Amazon. With more than 8 years of experience in housekeeping and team management in my own cleaning company, I developed exceptional skills in customer service, organization, and leadership. Currently, I perform stowing functions at Amazon, operating forklifts to maintain an efficient flow of goods. My focus is on quality, efficiency and teamwork, always committed to outstanding performance in dynamic and demanding environments.

Overview

5
5
years of professional experience

Work History

Stow Associate

Amazon HDM3
Hagerstown, Maryland
08.2025 - Current
  • Loaded and unloaded packages using warehouse equipment.
  • Scanned items for accurate tracking in the system.
  • Followed safety protocols to maintain a secure environment.
  • Maintained cleanliness of work areas and equipment.
  • Collaborated with colleagues to improve workflow efficiency.
  • Followed established safety procedures when handling heavy objects.
  • Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
  • Operated pallet jacks and forklifts in a safe manner while loading and unloading trucks.

Housekeeper

Disneyland Resort
Kissimmee, Florida
11.2021 - 03.2025
  • Cleaned and sanitized guest rooms following hotel standards and procedures.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Changed bed linens and towels, tidied up rooms.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Used cleaning chemicals following proper guidelines.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Provided information about hotel services upon request from guests.

Supervisor

Oneirux
Clermont, FL
08.2020 - 08.2022
  • Supervised daily operations to ensure team efficiency and compliance with safety protocols.
  • Trained new staff on operational procedures and company policies effectively.
  • Coordinated scheduling and task assignments among team members to optimize.
  • Monitored inventory levels and ordered supplies to maintain operational readiness.
  • Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.

Education

High School Diploma -

Margarita Janer Palacios
Guaynabo,Puerto Rico
05-2008

Skills

  • Customer service
  • Staff training
  • Team leadership
  • Communication skills
  • Problem solving
  • Forklift operation
  • Package handling
  • Equipment maintenance
  • Safety compliance
  • Workflow optimization
  • Team collaboration

Languages

Spanish
Native/ Bilingual

Timeline

Stow Associate

Amazon HDM3
08.2025 - Current

Housekeeper

Disneyland Resort
11.2021 - 03.2025

Supervisor

Oneirux
08.2020 - 08.2022

High School Diploma -

Margarita Janer Palacios

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Maria De Lourdes Lopez Claudio
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