Maria De Lourdes Santiago

• Identified new opportunities for growth, expansion, and diversification.
• Commercial cleaning services provided for professional buildings and premises, such as retail stores, offices, restaurants, hotels, and more. Availability for one-time projects, such as deep cleaning or preparing for grand openings.
• Residential cleaning of new home builders and private residents, as well as janitorial services and ongoing maintenance.

Brands/Fragrances Promotional Campaigns:

-2017-2020 * Gucci, Daisy, Marc Jacob, Tiffany, Prada,

-Manager, Amy 407-217-4205.

-2017-2020 * Perry Ellis, Nirvana Fragrances, at JcPenney -Florida Mall. Managers, David Zephyr, Zephyr Beauty experts, Tina Fedj National Sales Manager 216-570 8858

-2017-2024 * Cartier Fragrances at Macy's, Bloomingdale's.

-Manager, Joyce Velasquez, 407-937-8141.

-2020-2024* Christian Dior Fragrances at Macys, Dillard's.

-Manager, Geraldine Gonzalez, 407-230-2275.

-2024-Dec 2024 * Aqua Di Palma, Fragrances at

-Neiman Marcus, Bloomingdale's.

-Manager, Tatiana 917-419-8999.

-2022-2024 * Ferragamo, MCM and Oscar De La Renta, Fragrances, at Dillard's and Macys.

-Manager, David Zephyr 813-299-2791

-Isis Silo 365-401-1931.

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• Created detailed reports on daily, weekly, and monthly sales activity.
• Maintained knowledge of sales and promotions, return policies and security practices.
• Prepared and delivered appropriate presentations on products and services for the fragrance industry.
• Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
• Described merchandise and explained use, team leader coaching, mentoring sales associates.
• Greeted customers to new product presentation packages and POS management.
• Product merchandising, stock, inventory, travel as neede

• Maintained knowledge of sales and promotions, return policies and security practices.
• With dedication and work, I was promptly promoted within a 3-month timeframe from number 1 key holder to Assistant Manager.

Completed customer buying experience by processing credit and debit cards, cash, and personal checks.

• Approached customers and started engaging conversations through use of effective interpersonal and people skills.
• Recommended, selected and located merchandise based on customer desires.
• Organized promotional activities for fragrances such as store events, sampling campaigns, and in-store displays.
• Educated customers on scents and products available from several luxury fragrance brands.