Maria Dinah K. Hernaez

•Manage office buildings, labs and associated facilities including conference rooms, common areas,
equipment, physical security, alarm systems, HVAC systems, boilers, chillers, cooling tower, DI water, etc.

•To ensure clean and orderly conditions
• Work with landlords and subtenants on building services, improvement projects and other leasing and
subleasing related issues
• Provide OpEx (Operational Expense and CapEx (Capital Expenditure) budgets, track work to the
established budget, provide regular budget updates, and work within company financial budgets
• Organize and conduct audits on office and lab assets to prevent losses
• Work with all building and equipment vendors for repair and maintenance services
• Manage daily activities of office operations to ensure all service levels are met
• Manage procurement and purchasing facilities supplies and equipment
• Direct all shipping and receiving functions at office buildings and labs
• Support new hire setup, which includes desk setup, nameplate, present facilities info to new hires, etc
• Coordinate office events and other special event planning
• Document and maintain facilities and EH&S processes and procedures for sites
• Manage hazardous waste accumulation areas and act as liaison with hazardous waste contractors
• Maintain valid Resource Conservation and Recovery Act (RCRA) Hazardous Waste Certification
• Coordinate Incident Management activities per CAL/OSHA requirements
• Maintain a secure, safe and healthy work environment by promoting safety at all levels of the operation
and coordinating required security and safety training, per OSHA and local standards
• Support EH&S functions / initiatives as needed
• Knowledge of ISO 14001 and other management systems, such as ISO 45001
• Maintain the company EPA and CERS for City Ordinance and chemical inventory & MSDS
• Handle and deal with hazardous materials as well as provide a safe workplace
• Assist employees with facility and EH&S questions and requests
• Manage and oversees building tenant improvements that requires City Permits, UL permit for lab
equipments
• Knowledge of local, state, national, and international laws on environmental protection and employee
health and safety
• Perform routine facility, safety and environmental inspections
• Maintain a variety of reports on facilities and EH&S for upper management and OSHA
• Ensure timely completion of office operations requests as needed
• Annually educate and train all staff of providing training support to employees on safety and hazmat
• Supervise contractors, ongoing projects and facility staff
• Monitor the performance of all third-party service providers to ensure service level agreements are
maintained
• Manage and oversees building tenant improvements and construction that requires City Permits, UL
permit for lab equipments
• Maintain building tenant improvements and equipment installations

• Perform the full range of initiating, planning, executing, monitoring and controlling, and closing
• Complete sub-project and/or stand-alone elements (or a contained project such as construction project)
• Direct development of an action plan, and estimate requirements for resources, including management, labor, materials, and time required to complete a project
• Facilitate discussions and negotiations to drive recommendation consensus within scope of responsibility
• Develop and help execute comprehensive change management strategy and communication plan relative to project scope and stakeholders on a focused project; actively manage resistance to change
• Charter and scoping involvement or scope definition, identify and shape scope; # of disciplines /stakeholders to manage is contained to localized department or university constituents; risk-manage and report on risks associated with projects to upper management, risk sharing is maintained between management and project manager; project complexity involves straight-forward technology applications to drive decisions; primary university relationship is at the individual faculty, department /director level; single project budget/scope accountability up to $5M; cumulative budget/scope up to $10M
• Post deliverables to client extranets
• Guarantee high level of customer satisfaction
• Define, analyze, and communicate project requirements to team
• Maintain a detailed knowledge of each project on a day-to-day basis
• Identify and resolve project issues or deviations from project plan
• Prepare project materials (timeline, meeting summaries, status reports, etc.)
• Track and anticipate project milestones, dependencies, implications, etc.
• Maintain and manage file organization of all project documents
• Supervise contractors, ongoing projects and facility staff
• Monitor the performance of all third-party service providers to ensure service level agreements are maintained
• Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
• Ensures that established efficiency and safety targets are met
• Other duties may also be assigned
• Contract – Option 1 Staffing Service, Inc.

• Manage day-to-day operations that consist of buildings totaling over 558,000 sq. ft.
• Project Manager/Coordinator sourcing PMs, architects, and GCs for multiple projects: HQ, Manhattan,
East Bay Warehouse, Plano, TX, Reston, Virginia, Sunrise, Florida, New York, NY, Boston, MA, Concord,
NH, Mexico, and Silicon Valley offices.
• Project dollars range from $400K to $200M.
• Provide OpEx (Operational Expense) and CapEx (Capital Expenditure) budgets, track work to the established budget, provide regular budget updates, and work within company financial budgets.
• Provided technical support and maintenance to ensure optimal performance of facilities systems.
• Developed preventative maintenance plans for equipment and facility infrastructure.
• Inspected, tested, adjusted, and repaired mechanical and electrical equipment.
• Performed installation and commissioning of new equipment in a timely manner.
• Created detailed reports on the condition of all equipment during regular inspections.
• Coordinated with vendors to source parts needed for repairs or upgrades.
• Assisted with the development of budget proposals for capital projects related to facilities operations.
• Monitored inventory levels of spare parts used in facilities maintenance activities.
• Maintained records of work orders, service requests, preventive maintenance schedules, and other documentation.
• Implemented safety protocols to protect personnel from hazards associated with facilities operations.
• Maintain ERT team which consists of 30 volunteers and company’s first fire drill.
• Maintain companies first EHS policies which include; IIPP, FPP, and Emergency action plan.
• Ensured compliance with local building codes and regulations governing the operation of facility systems.
• Participated in cross-functional teams to develop strategies for improving operational effectiveness.
• Collaborated with contractors on construction projects that impacted existing facility systems.
• Investigated potential solutions for resolving complex issues related to the operation of facility systems.
• Managed contracts with third-party service providers relating to ongoing maintenance activities.
• Documented processes and procedures related to operating standards for facility systems.
• Executed emergency response procedures when necessary due to unexpected system outages or malfunctions.
• Commissioned, scheduled and managed outside resources for maintenance and remedial repairs.
• Performed walkthrough and inspections on facility infrastructure, buildings, utilities and equipment.
• Planned and executed preventive maintenance activities for systems, maintaining overall uptime.
• Maintained inventory of available parts and supplies, verifying stock levels to safeguard minimal operational interruptions following equipment faults.
• Ensured compliance with local, state, and federal building codes and regulations.
• Estimated quantities and cost of materials, equipment or labor to determine project feasibility.
• Managed and directed construction, operations or maintenance activities at project site.
• Inspected project sites to monitor progress and conform to design specifications and safety or sanitation standards.
• Conducted onsite inspections and prepared takeoffs for engineering project costing.
• Directed engineering activities, driving compliance with environmental, safety or other governmental regulations.
• Provided technical advice to industrial or managerial personnel regarding design, construction or structural repairs.
• Implemented safety and accident prevention programs prior to start of each project, conducting tailgate meetings daily.
• Directed or participated in surveying to lay out installations or establish reference points, grades or elevations to guide construction.
• Devised and initiated engineering solutions to variety of project and design issues.
• Researched and developed municipal works projects.
• Maintain the company EPA and CERS for City Ordinance and chemical inventory & MSDS
• Handle and deal with hazardous materials as well as provide a safe workplace
• Prepared or presented public reports on bid proposals, deeds and environmental impact statements.
• Oversee all US and South America facility projects.
• Travel to all US site to make sure all site are up to par or as where I am needed for a specific project.
• Supervise contractors, ongoing projects, physical security and facility staff. Monitor the performance
of all third-party service providers to ensure service level agreements are maintained.
• Hands-on maintenance skill and knowledge on major facilities systems including HVAC, chillers, refrigeration systems (walk in & reach in), boilers, fire protection system, and controls.

• Manage day to day operations that consist of Buildings totaling over 320,000 Sq Ft
• Project Manager/Coordinator sourcing PMs, architects, GCs for multiple projects: HQ, Manhattan,
Sunnyvale Warehouse, Reston, Virginia, Sunrise, Florida, New York, NY, Mexico, and Silicon Valley offices.
• Developed and maintained project plans, schedules, budgets, and other documents to ensure
successful completion of projects.
• Created and distributed reports on project progress to stakeholders.
• Assisted in the development of project objectives and scope.
• Monitored project performance against established goals and objectives.
• Analyzed data to identify areas for improvement within the project.
• Provided administrative support to the Project Manager including scheduling meetings, taking notes.
• Coordinated with internal and external teams to ensure that all tasks were completed on time.
• Organized team meetings and ensured timely delivery of deliverables from each team member.
• Resolved conflicts between stakeholders by providing effective communication solutions.
• Maintained a database of key contacts related to the project activities.
• Collected feedback from stakeholders to improve the quality of future projects.
• Supported the Project Manager in developing strategies for risk management.
• Managed resources such as personnel, materials, equipment, and funding necessary for successful
completion of projects.
• Identified potential risks associated with projects and developed mitigation plans accordingly.
• Ensured that all relevant documentation was up-to-date throughout the life cycle of each project.
• Tracked changes in requirements throughout various phases of a project's lifecycle.
• Reviewed vendor contracts related to projects and negotiated better terms when needed.
• Interfaced with suppliers and vendors to coordinate services required by the project team.
• Facilitated communications between various departments involved in a particular project activity.
• Prepared presentations related to ongoing projects for senior management review.
• Served as single point of contact for project scheduling and changes to maintain oversight while keeping
progress on track.
• Checked project compliance and reviewed contractor scope, materials and pricing take-off for
competitive bidding.
• Supported senior leadership by authoring field safety manual.
• Limited project risks by accurately managing software upgrade by defining fit and gap methodology
and planning and estimating project scope.
• Contributed to creating productive work culture and safe work environment during nuclear facility
construction operations.
• Sustained safety protocols and budget controls by maintaining proper and cost-effective equipment
and materials usage.
• Maintained electronic inventory of project paperwork, schedules and permits.
• Inspected buildings to determine quality of work and need for corrections to meet project standards.
• Rehabilitated interior and exterior of previously-owned properties to facilitate sales.
• Verified work compliance with applicable regulations, codes and specifications.
• Arranged property repair requests with company-approved vendors.
• Developed product specifications, negotiated contracts and managed timelines.
• Prepared and planned worksites to help jobs run smoothly.
• Delegated duties to employees based on skillset.
• Delegated work to staff, setting priorities and goals.
• Trained and monitored employees to teach daily tasks and improve performance.
• Reported project progress, site problems and labor status to supervisors.
• Kept production team moving forward for progress in daily site operations.
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various
company programs.
• Established and enforced procedures and work standards, promoting team performance and safety.
• Monitored project progress to enforce adherence to deadlines and quality standards.
• Implemented onsite safety protocols and procedures and properly trained team members on prevention
measures.
• Created work crew schedules and delegated assignments.
• Defined and monitored personnel and project schedules to ensure on-time project completion.
• Obtained specifications and directed work for construction crews.
• Reviewed project blueprints and specifications to determine number of workers needed to complete
jobs.
• Monitored equipment operation during extraction process to detect problems.
• Allocated material and labor resources to promote on-time and under-budget project completion.
• Recruited and hired workers, in addition to supervising and monitoring daily performance.
• Other duties may be assigned.
• Contract – Richmar Associates, Inc.

• Company Overview: (Onsite Hewlett Packard)
• Ensures timely and quality service delivery to clients
• Support the facilities sites with external contacts as needed
• Manage the security access-control database in conjunction with the IT department
• Represent the facilities department in inter-departmental meetings to support and facilitate communication and action between departments
• Coordinate all facilities activities, work direction, and support systems
• Independently maintain and update administrative policies and processes
• Set up, maintain, and organize the department's central files, information, filing, and messages
• Assist facilities staff creating purchase orders for ordering parts, supplies, and materials
• Maintains all files on work orders, proposals, and department files
• Creates files for new vendors and checks accuracy on all completed paperwork submitted by new vendors
• Trains new vendors on company billing procedures
• Assists in the budgeting and invoicing for the facility
• Assists with the inspections on the facility campus if needed
• Manage procurement and handle the RFP (Request for Proposal) and RFI (Request for Information) for purchasing and new vendor contracts for the facilities
• Oversee accounts payable, receivable, collection, and administration to include tracking of clients' accounts, maintained filing system, and verifying the accuracy of data
• Processed invoice, CDC, new vendor accounts, completing multiple or repetitive assist with the activities associated with a property or group of properties
• Prepare internal bill-backs and documents for events supported by the Facilities organization.
• Bid contracts for services in compliance with playbooks and national initiatives.
• Manage the MyMcs system, including receiving work requests, assigning work orders, entering system data, and providing overall system administration.
• Managed all facility-related invoices and vendor contracts.
• Assisted with relocations and remodeling projects, including ordering furniture and supplies.
• Established relationships with local contractors to facilitate quick response times when repairs were needed.
• Backup Facilities Planner/Scheduler.
• Processed purchase orders for new materials needed for upkeep or repair of facilities.
• Called in equipment repair services and maintained office supplies by ordering new inventory.
• Oversaw vendor-provided building, janitorial, pest control and landscaping services.
• Other duties may be assigned
• (Onsite Hewlett Packard)

• Company Overview: (Onsite Hewlett Packard)
• Provided administrative support to the regional operations manager
• Responds to client inquiries and complaints
• Ensures timely and quality service delivery to clients
• Follow up with clients to ensure customer satisfaction
• Manages the work order process by generating and dispatching service request work orders to multiple subcontractors and vendors, communicating work orders to technicians on priority orders via fax, and assists management in resolving problems
• Manage procurement and handle the RFP (Request for Proposal) and RFI (Request for Information) for purchasing and new vendor contracts for the facilities
• Maintains all files on work orders, proposals, and department files
• Creates files for new vendors and checks accuracy on all completed paperwork submitted by new vendors
• Participates in all major facility project meetings
• Conducts analysis and assists project managers in developing facilities budgets and solutions
• Coordinates strategic planning for facilities, adds, and/or changes and delivers budgetary forecasting
• Develops e-business opportunities to decrease costs and add efficiencies to procurement processes
• Reviews Cad drawings, updates, and/or changes
• Other duties may be assigned
• (Onsite Hewlett Packard)

• Company Overview: (Onsite Hewlett Packard)
• Provided support to the regional operations manager (Chris Edwards)
• Responds to client inquiries and complaints
• Ensures timely and quality service delivery to clients
• Follow up with clients to ensure customer satisfaction
• Manages the work order process by generating and dispatching service request work orders to multiple subcontractors and vendors, communicating work orders to technicians on priority orders via fax, and assists management in resolving problems
• Maintains all files on work orders, proposals, and department files
• Other duties may be assigned
• (Onsite Hewlett Packard)
• Contract – Apple One

• Provided support to the director of corporate services and facilities trade supervisors
• Manage day to day operations that consist of Buildings totaling over 1,300,000 Sq. Ft
• Developed and implemented office policies and procedures.
• Assisted with the preparation of budgets, forecasts and financial statements.
• Supervised staff members, organized schedules and delegated tasks.
• Project Manager/Coordinator sourcing PM's, architects, GC'S for multiple projects
• Financial reporting, tracking which includes department financial performance, depreciation, and
accrual accounts
• Analysis of cost figures on construction-in-progress accounts for the purpose of tracking, controlling
costs, and closing to a capital account.
• Prepared and analyzed variance on budget vs
• Actual project income.
• Track overhead expenses each period.
• Prepare an annual operating budget for facilities.
• Update weekly financial reports and guidance to trade supervisors
• Worked closely with accounting and general ledger
• Maintained facilities status weekly budget, generate requisition form for fund on new or existing projects
upon request
• Backed up project coordinator when not present and delegated the projects to trade supervisors and
staff maintained all personnel records
• Supervising clerical and contractor staff, with an emphasis on cross-training.
• Handle time cards and invoices for all contractors' employees
• Assists with processing staff changes
• Schedule the initial interview of candidates, and handle recruitment, terminations, and separations.
• Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Maintained impeccable office organization to support efficiency, professionalism and performance
objectives.
• Reviewed files and records to obtain information and respond to requests.
• Implemented and maintained company protocols to facilitate smooth daily activities.
• Trained and mentored administrative staff members in company policies, daily task execution and
industry best practices.
• Delegated work to staff, setting priorities and goals.
• Resolved customer inquiries and complaints requiring management-level escalation.
• Reviewed completed work to verify consistency, quality, and conformance.
• Assigned work and monitored performance of project personnel.
• Reviewed employee performance and provided ongoing feedback and coaching to drive performance
improvement

• Provided technical guidance to staff regarding facility operations and maintenance issues.
• Reviewed work orders for accuracy, completeness, and compliance with safety regulations.
• Planned and coordinated the maintenance of facility equipment and systems.
• Conducted regular inspections of facilities to ensure safe working conditions.
• Floor plan coordinator for facility, and buyer, managed all aspects of purchase orders / RMA & processes,
additional duties such as technical support of computers
• Coordinated moves for employees and departments, work with vendors and opened accounts for new
vendors
• Assisted accounts payable to resolve vendor invoices problems updated and opened service
agreements for equipment, set up pagers for employees, coordinate client luncheons
• Manage procurement and handle the RFP (Request for Proposal) and RFI (Request for Information) for
purchasing and new vendor contracts for the facilities
• Receptionist back up when needed, M.I.S / information technology back up when needed
• Maintain all building issues and office equipment’s in corporate site, all off-site offices and office branch
• Managed contracts related to building services such as janitorial or security services.
• Supervised personnel responsible for maintaining grounds keeping activities at the facility.
• Created processes to improve operational efficiency within the facility's departments.
• Organized meetings with vendors to discuss service agreements or new projects.
• Monitored inventory levels of supplies used in the facility's operations.
• Resolved customer complaints pertaining to facility-related matters quickly and effectively.