Maria Borjas

• Greet customers, answer general questions, answer incoming calls, take messages, and transfer calls to appropriate departments or personnel.
• Utilize office equipment, such as printers, copiers, and fax machines.
• Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
• Update and record customer or client information to maintain confidential accounts.
• Compile data from various sources into organized reports for management review.
• Maintained daily calendars, set appointments with clients and planned daily office events.
• Handled confidential documents in an organized fashion according to established protocol.

• Screen phone calls and emails, providing accurate information and redirecting inquiries to appropriate

staff members

• Maintain confidentiality agreements with external partners/vendors to protect sensitive company information.

• Provide administrative support once contracts are received by preparing the necessary documents.

Tracking revisions, and ensuring compliance with legal requirements.

Temp Assignment: City of Palm Springs - Leisure Center

• Customer service, providing general support to visitors

• Assisting parents with after-school enrollment and daycare enrollment

• Enrolling customers in different City programs

• Answering phones, data entry, filing, electronic filing, and scanning

• Accounting, invoicing, and processing payments

• Submitting and reconciling expense reports

• Working collaboratively with other departments to help solve issues.

• Customer service answered phones. • Received documents and bills.
• Provided accounting and clerical support to the Office Manager.

• Daily updated and reviewed financial records.

• Updated the ledger daily.

• Researched and tracked all payments and receivables.

• Received and recorded check and ACH payments.

• Produced a variety of reports, including the balance sheet.

Temp Assignment: City of Palm Springs - Finance Department

• • Maintained accounting databases by data entry.
  Received and recorded credit card, ACH, cash, and check payments.
  Processed payments for all city departments.
  • Produced a variety of reports, including balance sheets.
  • Checked for accuracy in reports.
• Reconciled and reported any discrepancies found in the records.

Temp Assignment: City of Palm Springs - Maintenance & Facilities Department

• Answer and direct phone calls
• Organized and scheduled appointments
• Assisted in the preparation of regularly scheduled reports
• Data entry, utility bill processing
• Assisted the Account Specialist in processing partial payments
• Contacted vendors, invoicing, electronic filing