MARIA E. GARCIA
Los Angeles,CA
Summary
Experienced and results-driven Human Resources Manager able to successfully align HR initiatives with business objectives and needs. With more than 18 years of experience in the HR field, I am seeking a position where my professional experience, skills, and education will allow me to make an immediate contribution as an integral part of a progressive organization. Adept at training managers to improve employee relations, increase understanding of legal requirements and effectively motivate employees and strengthen relationships at all levels. Articulate, inspiring and hands-on leader with strengths in program management, process improvement and data analytics. Forward-thinking, results-driven and focused on facilitating relationships and collaboration between diverse employees and departments in order to accomplish common goals.
Overview
17
17
years of professional experience
Work History
People Labor Manager
Barcel USA
02.2022 - Current
- Ensure successful implementation of CA employment laws
- Objectively and thoroughly manage employee relations investigations
- Lead research and investigation of legal claims
- Administer trainings and seminars on various HR topics such as appropriate workplace behavior
- Leader responsible for workplace incidents/accidents investigation committee.
Human Resources Business Partner
Bimbo Bakeries USA
08.2015 - 02.2022
- Current area of responsibility includes 900 associates across CA, WA, and CO
- Responsible for the successful alignment of staff to business objectives by recruiting 50+ associates for our Express business
- Lead Trainer for Training and Development sessions for leaders and front-line associate
- Manage one team member: clearly communicating role expectations and working on their development
- Implement new initiatives, succession plans, and talent session
- Designed orientation and onboarding processes to align with business expectations
- Successfully work with union business agents to resolve grievances in a timely manner.
Human Resources Generalist
Aramark Uniform Services
05.2013 - 05.2015
- Uniform services provider with 14K employees in 228 locations nationwide and over $3 billion in annual revenues
- Support over 228 locations and 14,000 employees nationwide including Vice Presidents, Associate Vice Presidents, Directors, Managers, Talent Acquisition Managers, and MCR (Market Center Representatives)
- Acts as authoritative source for multiple HR processes such as offer letters for candidates, coordination of background checks and drug screens, coordination of Employee Referral and Tuition Reimbursement processes
- Synchronize with Employee Relations and Global Risk in adjudication decisions on background checks for employment
- Facilitate new hire/on-boarding
- Administers the FMLA/LOA process for all corporate employees
- Ensure compliance with Federal, State, Local Laws and Aramark policy
- Responds to employee and manager inquiries regarding HR policies/procedures
- Manage Worker’s Compensation compliance/reporting
- Acts as a liaison between Safety, Global Risk, and our MPN
- Process accident investigations reports for corporate staff with third party administrators
- Assists client groups in hiring, terminating, and transferring employees in ADP Enterprise v5
- Manage the unemployment process, responding to all claims submitted on EQUIFAX to ensure compliance with internal appeals and hearing process
- Administer and process employee Hotline claims with (TNW)
- Maintain and utilize knowledgebase of company policies and standard operating procedures for company wide use.
Sr. Benefits Specialist
Aramark Uniform Services
07.2007 - 05.2013
- Administered benefits for 6,000+ employees
- Managed employee service awards program, life insurance claims, and COBRA benefits
- Ensured successful yearly compliance of our 5500 Annual Return filing for 13 welfare benefit plans
- Conducted monthly benefits presentations to nationwide employees
- Resolved conflicts between employees and insurance carriers
- Played a key role in transitioning benefits enrollment into an online enrollment system
- Successfully executed annual enrollments
- Structured and implemented programs in the areas of training, service awards program and benefits orientations
- Analyzed and modified benefits policies to establish competitive programs and ensure compliance with legal and governmental requirements
- Provides English and Spanish speaking employees with excellent, efficient, and courteous customer service.
Education
Bachelor of Science (BS) in Business Administration and Minor in Spanish -
University of California Riverside
Riverside, CAIntensive Italian language and culture program -
Universita Per Stranieri Di Siena
Siena, ItalySkills
- Scheduling and Staffing
- Employee Relations
- Recruitment and selection
- Workforce Planning
- Performance improvement strategies
- Workplace Safety
- Disciplinary action management
- Coaching and Mentoring
- Diversity and Inclusion
- Training development
- Benefits Administration
- Labor law knowledge
- HR background
- Procedure Implementation
- Cross-Functional Collaboration
- Data Analytics
- Succession Planning
- Training leadership
- Management collaboration
- Risk Management
- Policy Development
Skills And Accomplishments - Skills
- Business/Human Resources Manager
- Employee/Labor Relations
- HR Business Partner
- Tools & Software: Oracle, Paycom, PeopleDoc, Kronos, HireRight, HRIS, ADP, PeopleSoft, ReportSmith, Microsoft Office Suite
- Strategy: Human Resources Management, Go-to-Labor Relations, Employee Relations Management, Cross-Functional Team Leadership
- Bilingual: English/Spanish
- DDI Certified Facilitator
- Proficient in Oracle, Paycom, PeopleDoc, Kronos, Discover, HireRight, HRIS, ADP Enterprise, PeopleSoft, ReportSmith and Microsoft Office Suite
- Responsible for compliance and implementation of CA employment laws at Barcel USA
- Solid understanding of Employee Benefits Administration, Policies & Procedures, COBRA, FMLA/LOA, Disability, 401(k), Employee Service Awards, and New Hire Orientation/On-Boarding
- Strong knowledge in HR processes, Employee Relations, Recruitment, Compensation, Talent Management, Learning and Development, and Performance/Merit planning.
- Instinctive and detail-oriented with excellent interpersonal, organizational, and analytical skills
- Exceptional written and verbal communication skills with strong problem resolution skills
- Excellent project management skills with the ability to work within a fast-paced environment
Timeline
People Labor Manager
Barcel USA
02.2022 - Current
Human Resources Business Partner
Bimbo Bakeries USA
08.2015 - 02.2022
Human Resources Generalist
Aramark Uniform Services
05.2013 - 05.2015
Sr. Benefits Specialist
Aramark Uniform Services
07.2007 - 05.2013
Bachelor of Science (BS) in Business Administration and Minor in Spanish -
University of California Riverside
Intensive Italian language and culture program -
Universita Per Stranieri Di Siena