Maria E. Gonzalez

As a supervisor in Da remo, my primary responsability was to ensure that the establishment ran efficently and effectively, providing and excellrnt custumer expirence.

DAILY TASKS:

Some of my daily tasks included:

-Preparing the restaurant for service by opening up the front area and making sure everything was in order, fostering a productive work enviroment.

-Serving customers in a friendly and helpful manner, and preparing coffe orders with speed and accuracy.

-Managing inventory of products and supplies, ensuring the coffe shop wal always well-stocked.

-Checking the quality of products and services offered by the coffe shop, ensuring they met our quality standards.

-Handling and resolving customer complaints and issues, ensuring customers left satisfied.

-Maintaining a positive and motivating work enviroment, ensuring all employees felt volued and supported.

SKILLS:

-Leadership and direction skills to supervise and motivate staff.

-Effective communication skills to interact with customenrs and employees.

-Problem-solving skills to resolve issues efficiently and effectively.

-Knowledge of the hospitality and food service industry to ensure the shop met quiality and safety standards.

ACHIEVEMENTS:

-Improved staff efficiency and productivity.

-Increased customer satisfaction and loyalty.

- Reduced costs and improved profitability.

- Created a positive and motivating work enviroment.