Maria E. Valdes
Los Angeles,CA
Summary
Organized Dental Office Manager known for productive and efficient task completion. Excel in patient relations, office administration, and financial management to ensure smooth dental office operations. Bring top soft skills including communication, problem-solving, and adaptability to every aspect of the role, ensuring effective team leadership and exceptional patient service.
Overview
20
20
years of professional experience
Work History
Dental Office Manager
El Monte Comprehensive Health Center
El Monte, CA
12.2010 - Current
- Collaborated with other healthcare professionals in order to provide quality care to patients.
- Interfaced with customers via email or telephone as required for problem resolution or account maintenance.
- Monitored inventory of dental supplies and placed orders when necessary.
- Prepared monthly reports summarizing activity within the dental practice for review by senior management.
- Ensured compliance with HIPAA regulations while handling confidential patient information.
- Ensured accurate data entry of patient information into the office management system.
- Maintained patient records, scheduled appointments.
- Assist in chair side.
Dental Assistant
Hubert Humphrey Comprehensive Health Center
Los Angeles, CA
06.2005 - 12.2010
- Conducted routine maintenance of equipment used in dentistry operations.
- Maintained a neat, clean and organized environment throughout the office.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Ensured compliance with infection control policies and procedures.
- Sterilized instruments according to established guidelines and protocols.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Took digital X-rays of teeth using radiographic equipment.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Education
High School Diploma -
Woodrow Wilson High School
Los Angeles, CA06-1983
Skills
- Bilingual
- 45 WPM
- Microsoft Word, Excel
- Affinity
- Chairside assistant
- Patient Scheduling
- Office management
- Problem resolution
- Customer service
- Data entry
- HIPAA compliance
- Financial reporting
Timeline
Dental Office Manager
El Monte Comprehensive Health Center
12.2010 - Current
Dental Assistant
Hubert Humphrey Comprehensive Health Center
06.2005 - 12.2010
High School Diploma -
Woodrow Wilson High School
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