Maria Eduarda De Oliveira
Tampa,KS
Overview
1
1
year of professional experience
Work History
Employee
Playa Bowls
05.2023 - 06.2024
- Helped customers complete purchases, locate items, and join reward programs.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Handled customer complaints with empathy and professionalism, restoring satisfaction swiftly.
- Washed, peeled and cut various foods such as fruits and vegetables to prepare for serving.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Maintained cleanliness and organization in dining area, ensuring welcoming environment for guests.
- Cultivated warm relationships with regular customers.
- Performed cleaning techniques at end of shift by thoroughly vacuuming and mopping floors, removing trash, doing dishes and deep cleaning restroom.
- Contributed positively to team morale through effective communication and cooperation with coworkers.
- Participated in training and development to stay updated with company policies and procedures and improve customer service skills.
Education
Academy For Dental Assistants
St. Petersburg, FLHigh School Diploma -
Saint John Paul II Academy High School
Boca Raton05.2024
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Organizational Skills
- Patience and Empathy
- Work Ethic and Integrity
Timeline
Employee
Playa Bowls
05.2023 - 06.2024
Academy For Dental Assistants
High School Diploma -
Saint John Paul II Academy High School