Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Maria Eduarda Xavier Coelho

Orlando,FL

Summary

Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in Portuguese, English and intermediate in Spanish.

Overview

2
2
years of professional experience

Work History

Sales Associate

Sodiê Doces
04.2023 - 07.2023
  • Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs..
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Managed efficient cash register operations.

Sales Associate

Oak Berry
04.2022 - 12.2022
  • Helped customers with products and checked store system for merchandise.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Generated new sales leads to achieve and exceed monthly sales goals.

Sales Associate

Icon Park
06.2021 - 03.2022
  • Helped customers locate products and checked store system for merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Office Clerk

Cartorio Internacional
01.2021 - 04.2021
  • Prepared Passports and Power of Attorney.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Responded to inquiries from callers seeking information.
  • Maintained organized files and stocked supplies to support team needs and maximize performance.


Education

High School Diploma -

Olympia High School
Orlando, FL
05.2023

Skills

  • Excellent People Skills
  • Customer Service
  • Money Handling
  • Product and Service Sales
  • Verbal Communication
  • Store Opening and Closing
  • Teamwork and Collaboration
  • Documentation and Recordkeeping
  • Reading Comprehension Skills
  • Sales and Marketing
  • Registration Documents
  • Answering Customer Questions
  • Serve Customers
  • Online Systems
  • Returns and Refunds
  • Cash Handling Accuracy
  • Cash Register Operation
  • Multitasking Strengths
  • Sales Expertise

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Limited Working

Timeline

Sales Associate

Sodiê Doces
04.2023 - 07.2023

Sales Associate

Oak Berry
04.2022 - 12.2022

Sales Associate

Icon Park
06.2021 - 03.2022

Office Clerk

Cartorio Internacional
01.2021 - 04.2021

High School Diploma -

Olympia High School
Maria Eduarda Xavier Coelho