Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities. Fluent in Portuguese, English and intermediate in Spanish.
Overview
2
2
years of professional experience
Work History
Sales Associate
Sodiê Doces
04.2023 - 07.2023
Organized shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs..
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Managed efficient cash register operations.
Sales Associate
Oak Berry
04.2022 - 12.2022
Helped customers with products and checked store system for merchandise.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Engaged with customers to build rapport and loyalty.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Educated clients on current promotional offerings and products using persuasive selling tactics.
Generated new sales leads to achieve and exceed monthly sales goals.
Sales Associate
Icon Park
06.2021 - 03.2022
Helped customers locate products and checked store system for merchandise.
Prepared merchandise for sales floor by pricing or tagging.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Managed returns, exchanges and refunds in accordance with store policy.
Provided positive first impressions to welcome existing, new, and potential customers.
Assessed customer needs and utilized suggestive selling techniques to drive sales.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Office Clerk
Cartorio Internacional
01.2021 - 04.2021
Prepared Passports and Power of Attorney.
Interacted with customers by phone, email, or in-person to provide information.
Provided clerical support to company employees by copying, faxing, and filing documents.
Responded to inquiries from callers seeking information.
Maintained organized files and stocked supplies to support team needs and maximize performance.