Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Elena Medrano

Gresham,OR

Summary

Trustworthy and dedicated Customer Service Associate with 3+ years of experience serving customers and operating registers. Talented at correctly taking order information and serving customers quickly. Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Empathetic Care Worker with a sensitive approach to cultivating a trusting, stimulating, and varied lifestyle for residents. Offers enhanced care with a flexible learning approach for patients. Experience in in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

11
11
years of professional experience

Work History

Cashier/Customer Service

Fred Meyer
Gresham,OR
09.2023 - Current
  • Working the cash register (processing payments, issuing receipts)
  • Greeting customers and helping them with any questions they may have
  • Keep workspace clean and tidy at all times
  • Bag, box, and package all purchased materials
  • Guide and coordinate the work of the team to complete tasks, identify and explore opportunities that drive sales
  • Maintain business standards about merchandising, service, and promotional activities, in line with procedures
  • Organized all store signage and marketing displays

Makeup Artist

01.2017 - Current
  • Understanding of the makeup requirements for clients after interacting with them
  • Reading scripts to decide the looks and materials required, also engaging in further research
  • Liaising with members of the production to provide a consistent look to the clients
  • Building a rapport with the subjects for makeup
  • Taking note of the health and safety issues while decorating a client
  • Keeping an up-to-date knowledge of the makeup products and industry

Sales Associate

Best Buy
Gresham, OR
11.2021 - 09.2023
  • Assisted store manager in setting up and taking down various sales floor marketing displays
  • Worked in several sales departments within the store with a great deal of success in each one
  • Often called on to help with complicated customer service issues
  • Responsible for greeting customers in the computer products area and generating revenue
  • Assisted in setting up the store for holiday promotions and other special events
  • Assisted in creating a more effective way to offer upsells to customers, especially warranty upsells
  • Maximized sales transactions
  • Handled returns and exchanges
  • Restocked merchandise
  • Organized new merchandise
  • Responsible for general cleaning
  • Helped ensure customer satisfaction
  • Monitored inventory

Consultant

Target
Fairview, OR
08.2019 - 11.2021

• Working the cash register (processing payments, issuing receipts)

• Greeting customers and helping them with any questions they may

have

• Keep workspace clean and tidy at all times

• Bag, box, and package all purchased materials

• Guide and coordinate the work of the team to complete tasks,

identify and explore opportunities that drive sales

• Maintain business standards about merchandising, service, and

promotional activities, in line with procedures

• Organized all store signage and marketing displays

Amazon Fulfillment Associate

Amazon Fulfillment
08.2018 - 01.2019
  • Reliable and safety-conscious with solid experience in warehouse operations including loading and unloading trucks; shipping and receiving; order picking / packing; staging and stocking
  • Excel at accurately labeling freight, monitoring inventory, calculating and verifying quantities, and using computers to maintain records and track shipments within high-volume warehouse environments
  • Proficient in the use of pallet movers
  • Readily support new processes and promote a team-oriented environment to enhance productivity, build morale, and control costs
  • Provide work direction to Warehouse Workers to ensure the warehouse runs smoothly to meet daily/weekly goals.

Caregiver

Crystal Stairs
01.2013 - 01.2015
  • Keep the play area safe and free from hazards while monitoring children consistently throughout the day
  • Sanitize play equipment, games, and toys regularly to keep them safe and attractive while minimizing the spread of germs
  • And meals as needed
  • Teach children the importance of good personal hygiene and health habits, including the importance of brushing their teeth, eating healthy food, using the toilet, and getting adequate rest
  • Engage in educational activities with the children, including reading, crafts, drawing, coloring, and singing
  • Keep an individual record for each child that includes information about his or her behaviors, daily activities, meals eaten, medications received, and other important and mundane details
  • Discuss this information with each child's parents on a daily or weekly basis
  • Discipline unruly children as needed, focusing on using creative ways to encourage good behavior such as picking up after themselves, participating in the lesson plans, and treating each other kindly
  • Create daily lesson plans that are developmentally appropriate, fun, and interesting
  • Lesson plans should always encourage full participation from each child.

Education

Mt. Hood Community College

Skills

  • Highly motivated self-starter and team player
  • Detail and the ability to prioritize multiple tasks in a fast-paced environment
  • Knowledge of general policies and procedures, including safety and security measures, and the ability to practically apply such knowledge
  • Good knowledge of basic computer programs such as Microsoft Word, Excel, and data entry
  • Warehouse Experience
  • Shipping & Receiving
  • Logistics
  • Merchandising
  • Clerical Experience
  • Maintenance
  • Sales
  • Customer service
  • Communication skills
  • Cash handling
  • Time Management
  • Activities of Daily Living Assistance
  • Multitasking and Organization

Timeline

Cashier/Customer Service

Fred Meyer
09.2023 - Current

Sales Associate

Best Buy
11.2021 - 09.2023

Consultant

Target
08.2019 - 11.2021

Amazon Fulfillment Associate

Amazon Fulfillment
08.2018 - 01.2019

Makeup Artist

01.2017 - Current

Caregiver

Crystal Stairs
01.2013 - 01.2015

Mt. Hood Community College
Maria Elena Medrano