Dedicated healthcare professional with clinical and administrative support experience seeking a position at UC Davis Health. Strong communication and organizational skills, solid understanding of medical terminology. Focus on teamwork and compliance with patient privacy regulations.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Unit Secretary/Nursing Assistant
Anderson Convalescent Hospital
Woodland, CA
01.2022 - Current
Perform reception and clerical functions for the nursing station, enhancing operational efficiency.
Coordinate patient care activities with other departments, including arranging transport services for patient transfers.
Monitor and record vital signs, and document patient care activities in compliance with medical protocols.
Maintain inventory of supplies and forms, ensuring all materials are stocked and readily available.
Support audits and maintain organized medical records for patient admissions, transfers, and discharges.
Assisted nursing staff with administrative tasks, such as scheduling appointments, ordering supplies, and preparing charts.
Assisted with admitting processes including completing forms, obtaining signatures and verifying insurance coverage.
Collected discharge summaries from nurses or physicians before release of patients from the facility.
Medical Office Support Coordinator (MOSC III)
UC Davis Medical Center Neuroscience Clinic
Sacramento, CA
01.2012 - 01.2021
Scheduled patient appointments and implemented effective workflows to enhance clinic operations.
Processed referrals and authorizations, demonstrating proficiency in Electronic Medical Records (EMR).
Acted as a lead shift leader, employing crisis intervention training in high-stress situations to ensure patient safety and satisfaction.
Reviewed patient accounts for accuracy and completeness of data entry.
Processed insurance claims electronically and manually.
Verified patient eligibility and benefits coverage with insurance companies.
Collected co-pays and other payments at the time of service.
Assisted in resolving coding issues related to physician services rendered.
Ensured compliance with all HIPAA regulations relating to patient privacy rights.
Coordinated referrals between specialists within the hospital system or outside providers.
Unit Secretary/Nursing Assistant
Emerald Garden Nursing
Sacramento, CA
01.2011 - 02.2013
Managed supplies and inventory to support the nursing staff in delivering quality patient care
Answered telephone inquiries from patients, physicians, and other healthcare staff.
Provided support to nursing staff by ordering supplies and equipment, scheduling appointments, obtaining lab results and organizing patient information.
Coordinated patient discharge procedures ensuring all necessary paperwork is completed accurately and efficiently.
Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
Collected specimens for laboratory testing such as urine samples and blood draws.
Performed basic nursing skills such as changing wound dressings and administering enemas.
Education
Associate Degree - Health Science
Woodland Community College
01.2023
Skills
Patient Records Administration
Patient Vital Sign Assessment
Effective Written and Verbal Communication
Infection Control Practices
Clinical Documentation
Effective Time Management
Medical Terminology
Patient Care and Safety
Crisis Intervention Skills
Administrative Support Skills
Electronic Medical Records (EMR)
EHR Software
Team Collaboration
Certification
Current AHA Basic Life Support (BLS)
Medical Terminology Certificate
Certified Medical Administrative Assistant (CMAA) - National Healthcareer Association.
Basic Life Support (BLS) Certification - American Heart Association.
Advanced Cardiac Life Support (ACLS) - American Heart Association.
Certified Nursing Assistant (CNA)
CPR/AED Certification
Timeline
Unit Secretary/Nursing Assistant
Anderson Convalescent Hospital
01.2022 - Current
Medical Office Support Coordinator (MOSC III)
UC Davis Medical Center Neuroscience Clinic
01.2012 - 01.2021
Unit Secretary/Nursing Assistant
Emerald Garden Nursing
01.2011 - 02.2013
Current AHA Basic Life Support (BLS)
Medical Terminology Certificate
Certified Medical Administrative Assistant (CMAA) - National Healthcareer Association.
Basic Life Support (BLS) Certification - American Heart Association.
Advanced Cardiac Life Support (ACLS) - American Heart Association.
Certified Nursing Assistant (CNA)
CPR/AED Certification
Associate Degree - Health Science
Woodland Community College
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