Maria Elena Vargas

• Managed multi-line phone system, directing calls to appropriate departments efficiently.
• Scheduled and coordinated appointments, ensuring optimal use of time for staff and clients.
• Maintained accurate client records using electronic filing systems, enhancing data retrieval efficiency.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Handled cash transactions and maintained sales and payments records accurately.
• Responded to inquiries from callers seeking information.
• Corresponded with clients through email, telephone, or postal mail.

Customer Service

• Greet customers as they enter and exit the store

• Answer basic questions and help direct customers to departments

• Create a welcoming, friendly first and last impression

Receipt Checking

• Check receipts for large or unbagged items as customers leave

• Help reduce loss while remaining polite and respectful

Asset Protection Support

• Observe customer behavior to help prevent theft

• Report suspicious activity to Asset Protection or management

• Follow company policies without confrontation

• Utilized scanning equipment for picking, packing and shipping orders
• Trained new employees regarding warehouse procedures and standards.
• Packed and unpacked items, checking breakables before stocking on shelves.
• Cleaned and organized aisles, work stations, and floors to promote operational productivity.
• Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
• Participated in periodic inventory audits to verify stock accuracy against records.
• Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.
• Worked additional hours and shifts to meet tight deadlines during peak periods.
• Placed products on conveyors for final wrapping and shipment.
• Kept work areas clean, neat and organized for optimal productivity and worker safety.
• Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
• Assembling
• Order inductor
• Process regular orders and international orders
• Shipping
• Audits