Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maria Elisa Ramirez

San Antonio,TX

Summary

Outgoing and friendly receptionist delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data-entry and database administration.

Overview

9
9
years of professional experience

Work History

Nanny and Personal Helper

Sumeet Malhotra
04.2023 - Current
  • Managed children''s schedules effectively to ensure timely completion of homework, extracurricular activities, and daily routines.
  • Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
  • Transported children to and from activities using personal or family vehicle.
  • Helped children complete homework assignments and school projects.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.

Online Order Processor

Walmart
09.2022 - 04.2023
  • Enhanced customer satisfaction by ensuring accurate and timely order fulfillment.
  • Examined orders to confirm accuracy, completeness and adherence to customer requirements.
  • Assisted in training new employees on company procedures and best practices for handling orders seamlessly.
  • Collaborated with inventory management teams to ensure adequate product availability for fulfilling orders.
  • Received and followed pick sheets to gather merchandise for customer orders.
  • Communicated with customers to address order inquiries, changes and cancellations.

Secretary

Durango Auto Repair
01.2016 - 06.2022
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained office supplies inventory by checking stock and ordering new supplies.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Completed accurate daily report documents, memos and invoices.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Recorded expenses and maintained accounting records.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation.
  • Reviewed and balanced daily bank deposits and deposit report.
  • Maintained daily report documents, memos and invoices.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
  • Liaised between clients and vendors and maintained effective lines of communication.
  • Collaborated with insurance companies and managed care organizations as needed to secure authorization for services, advocating for necessary support on behalf of clients.
  • Assisted in processing payments and organized car delivery when purchasing cars in auto auctions such as COPART AUTO AUCTIONS.

Education

Medical Assistant Certificate -

Everest College
Gardena,CA
08-2010

High School Diploma -

Fremont High School
Los Angeles,CA
06.2008

Skills

  • Office Equipment Operation
  • Multitasking and Time Management
  • Appointment Coordination
  • Strong Organizational Skills
  • Supply Inventory Control
  • Office Supplies and Inventory
  • Reminder Calls
  • Order Placement
  • Bilingual in Spanish and English
  • Travel Coordination

Timeline

Nanny and Personal Helper

Sumeet Malhotra
04.2023 - Current

Online Order Processor

Walmart
09.2022 - 04.2023

Secretary

Durango Auto Repair
01.2016 - 06.2022

Medical Assistant Certificate -

Everest College

High School Diploma -

Fremont High School

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