Summary
Overview
Work History
Certification
Languages
Timeline
Generic

Maria Elva Garcia

Marana,AZ

Summary

I began my career in December 2001 as a U.S. Immigration and Naturalization Inspector at the Port of Nogales, AZ. Throughout my tenure, I have established myself as a reliable and dedicated officer, consistently embracing new challenges. My roles as a Temporary Supervisor, Team Lead, Peer Support member, and Tucson Field Office Honor Guard Commander have allowed me to lead and mentor personnel, fostering high performance and productivity. I remain committed to serving with pride, representing the agency with integrity, respect, and professionalism.

Overview

23
23
years of professional experience
1
1
Certification

Work History

DFO’s Front Office Team

U.S. Customs and Border Protection
08.2024 - Current
  • Responsible for planning and coordinating Director of Field Operation’s (DFO) complex schedule to include scheduling meetings and port visits
  • Assist and support the Chief of Staff with daily tasks to include processing packets for Human Resource (HR), handling various taskings from OFO Liaison and process and
    prepare personnel awards for our workforce
  • Responsible for liaising with all Tucson Field Office (TFO) work units to assist to accomplish day-to-day operations

Peer Support Member

U.S. Customs and Border Protection
02.2023 - Current
  • Completed CBP Basic Peer Support Training to effectively assist peers in need.
  • Maintained accurate records of Peer Support hours in the national reporting database.
  • Processed applications and conducted interviews for potential new members.
  • Maintained an updated roster of workforce members in the AOR.
  • Coordinated support for officers facing crises or challenging situations.

Workforce Care and Resiliency Team

U.S. Customs and Border Protection
08.2022 - Current
  • Assisted Workforce Care and Resiliency Program Manager to establish the program in our Area of Responsibility (AOR)
  • Developed and established valuable partnerships with other federal agencies and local entities to ensure our agency has additional support and community resources
  • Coordinated port visits to introduce our local in-house clinicians, CBP Operational Psychologist, Resiliency Specialists, and Survivor’s Advocate along with OFO Senior Leadership and dignitaries
  • Implemented the very first CBP Workforce Care and Resilience Team Symposium in our AOR
  • Assisted with expanding the TFO Digital Magazine in our AOR, conducted CBP Structured Interviews for potential new hires, completed CBP Suicide Awareness/Prevention Train the Trainer Course, and completed Suicide Awareness Prevention Training in the calendar year for AOR

Tucson Field Office Honor Guard Member/Commander

U.S. Customs and Border Protection
03.2010 - Current
  • Completed Basic Honor Guard Training; currently leading the Honor Guard
  • Planned and executed funeral details, including Line of Duty deaths and retiree ceremonies
  • Coordinated parades, change of commands, and community events. Organized monthly training sessions across various ports.
  • Managed and maintained Honor Guard gear and equipment.
  • Screened new members and conducted Honor Guard Oral Board Interviews. Served as an instructor at local and national Honor Guard academies.

Office of Field Operations

U.S. Customs and Border Protection
03.2003 - Current
  • Work closely with and assist other government and local agencies to include state and local police, United States Border Patrol, CBP Agriculture Specialists, United States Fish and Wildlife Services, United States of Agriculture (USDA), and Food and Drug Administration (FDA).
  • Perform the duties provided by Federal Law and DHS regulations to include arrests, conducting searches, seizures, bearing firearms, and serving under any order or warrant

Nogales Rail Team

U.S. Customs and Border Protection
10.2010 - 05.2021
  • Provided quick/accurate/detailed presentations of our daily tasks and rail enforcement operations to port visitors, tours, and dignitaries
  • Participated and assisted in the organization of many Special Rail Operations to interdict narcotics and track illegal activity at the Rio Rico Rail Yard with CBP A-TCET, CBP Intelligence Unit, Special Response Team (SRT), Homeland Security Investigations (HSI), U.S. Border Patrol (BP), Union Pacific Railroad Police, Air and Marine and state and locals.
  • Handle numerous telephone inquiries related to rail issues from Union Pacific, Entry Control, Import Specialist and Custom Brokers
  • Acting First Line Supervisor for the Rail Team in 2012 (3 months)

Global Enrollment Center

U.S. Customs and Border Protection
10.2007 - 10.2010
  • Maintained good communications with state and locals, CBP Intelligence Team, HSI, State Department, National Targeting Center (NTC), Willingston Vetting Center to verity TECS/NCIC records in a timely manner
  • Familiar and knowledgeable in the following automated systems; GOES, GES, TECS, CIS, ENFORCE, IAFIS, IDENT, ATS-L, CCDI, GOES Scheduling and the CBP 24hr vetting system
  • Prepared daily and monthly reports and distributed in a timely manner. Handled numerous telephone inquiries from the public and handled in a professional and productive manner
  • Handled the GOES scheduling system

Anti-Terrorism Contraband Enforcement Team

U.S. Customs and Border Protection
03.2004 - 10.2007
  • Certified in VACIS, MTXR, and TXR; knowledgeable in import/export regulations and laws
  • Targeted high-risk commodities and reviewed manifests
  • Proficient in ACE, TECS, CIS, IDENT, ENFORCE, IAFIS, ACS, and ATS-L databases.
  • Prepared and distributed daily/monthly reports.
  • Intercepted large quantities of illegal substances and conducted special operations with HSI, DEA, and local agencies.

Immigration and Naturalization Service Inspector

U.S. Customs and Border Protection
12.2001 - 09.2003
  • Processed Visitor Temporary I-94 applications and various visas, including NAFTA and student visas, handled I-90 and I-193 applications, and intercepted narcotics, fraudulent documents, and false claims; conducted arrests.
  • Processed and prepared case-related paperwork, including ER and NTA documents

Certification

  • CBP Suicide Awareness Train the Trainer Course 2024
  • Struggle Well Course 2023
  • Resilience Skills Training 2023
  • CBP Peer Support Basic Training 2023
  • DHS Building Stronger Bonds Course/Prep 8 2023
  • LDC Team Lead Course 2022
  • Mobile Force Field (MFF) 2010
  • Rail Safety Training -2010
  • Tucson Field Office Honor Guard Training -2010
  • Confined Space Training -2007
  • RADACAD Training -2007
  • Mobile Truck X-ray certified operator
  • Truck X-ray certified operator
  • Certified VACIS operator (Rail VACIS/”Relo”)
  • Land Border Outbound Training (LBOBT) – 2005
  • Automated Targeting System (ATS)- 2005
  • Automated Export System (AES)-2005
  • Automated Commercial Environment System (ACE)- 2005

Languages

English
Full Professional
Spanish
Full Professional

Timeline

DFO’s Front Office Team

U.S. Customs and Border Protection
08.2024 - Current

Peer Support Member

U.S. Customs and Border Protection
02.2023 - Current

Workforce Care and Resiliency Team

U.S. Customs and Border Protection
08.2022 - Current

Nogales Rail Team

U.S. Customs and Border Protection
10.2010 - 05.2021

Tucson Field Office Honor Guard Member/Commander

U.S. Customs and Border Protection
03.2010 - Current

Global Enrollment Center

U.S. Customs and Border Protection
10.2007 - 10.2010

Anti-Terrorism Contraband Enforcement Team

U.S. Customs and Border Protection
03.2004 - 10.2007

Office of Field Operations

U.S. Customs and Border Protection
03.2003 - Current

Immigration and Naturalization Service Inspector

U.S. Customs and Border Protection
12.2001 - 09.2003

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Maria Elva Garcia